Loan Fulfillment Technician (Bilingual)

FCC / FAC; Beauharnois; On-site; CAD 53,000 - 73,000; Full time

Job summary

Join a leading financial company as a Loan Fulfillment Technician, where you will support loan administration and maintenance. This entry-level role requires bilingual communication skills in English and French, focusing on service quality and customer relationships. The position offers a salary range of $53,805 to $72,795, along with a full-time permanent employment opportunity.

Qualifications

• Two years of related experience or equivalent education.
• Specialized knowledge of mortgages and lending processes.
• Intermediate to advanced proficiency in English and French.

Responsibilities

• Process loan administration activities for customer accounts.
• Ensure integrity of loan information and compliance with policies.
• Build relationships with internal and external partners.

Skills

Organized

Detail-oriented

Customer-focused

Analytical

Strong teamwork

Education

Diploma or certificate in business or commerce

Job description

Join to apply for the Loan Fulfillment Technician (Bilingual) role at FCC / FAC.

Term Duration (in Months): [Insert duration]

Salary Range (plus eligible for performance-based incentives): $53,805 - $72,795

Closing Date: 06/29/2025

Worker Type: Permanent

Language(s) Required: Bilingual (English and French)

Work with a national team responsible for ensuring the efficient, consistent, and accurate delivery of loan maintenance and loan administration, enabling optimized loan processing and customer experience.

What You’ll Do

• Process various loan administration activities for customer accounts
• Ensure the integrity of loan information, compliance with policies and procedures, and achievement of service and quality standards
• Build relationships and provide support and guidance to internal partners and external contacts

What We’re Looking For

• Organized, detail-oriented multitasker with strong technical skills capable of making decisions under tight deadlines
• Confident communicator comfortable with internal and external partners, providing direction and feedback
• Customer-focused with strong teamwork, partnership, and interpersonal skills
• Analytical thinker focused on solutions and issue resolution
• Attention to detail with familiarity with procedures and a drive for quality, service, and accuracy

What You’ll Need

• A diploma or certificate in business or commerce and at least two years of related experience (or equivalent education and experience)
• Specialized knowledge of mortgages, lending processes, security, banking, and loan products
• Detail-oriented approach to tasks
• Intermediate to advanced proficiency in both official languages (English and French)

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing

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