Livestock Assistant

neerlandiacoop; Neerlandia; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health and dental coverage

Vision care

Life and disability insurance

Paid vacation

Training and development

Retirement savings program

Job summary

Neerlandia Co-op is seeking a motivated and customer-focused Livestock Assistant to support the daily operations of our Feed & Livestock Supplies department. You will provide exceptional customer service, assist with inventory management, support warehouse operations, and contribute to the overall success of the department.

The role requires forklift handling, strong communication, and the ability to work in a team while maintaining accuracy with inventory records and sales transactions.

Qualifications

• Post-secondary education in Agriculture, Animal Science or a related field is considered an asset.
• Experience in agricultural sales, livestock production, or a related industry is preferred.

Responsibilities

• Welcome customers and provide information regarding products, pricing, services and availability.
• Process customer orders, sales transactions and payments accurately and efficiently.
• Receive inventory into retail management systems and maintain accurate records.
• Notify customers when orders are ready for pick up.
• Respond to customer inquiries in person, by telephone and email.
• Build and maintain strong customer relationships by understanding their operational needs and business goals.
• Create, update and maintain both digital and in-store merchandising displays.
• Maintain office records and documentation.
• Prepare letters, reports, emails and other administrative documentation as required.
• Compile information related to inventory levels, sales activity, pricing, shipments and outstanding accounts.
• Monitor industry trends, product developments and competitor offerings.
• Support initiatives that promote a positive customer experience and strong community presence.

Skills

Customer service

Inventory management

Warehouse operations

Communication

Retail systems

Forklift operation

Education

Post-secondary education in Agriculture/Animal Science

Tools

Forklift certification

Job description

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Position Summary

Neerlandia Co-op is seeking a motivated and customer-focused Livestock Assistant to support the daily operations of our Feed & Livestock Supplies department. Working closely with the Feed & Livestock Supplies Manager, the successful candidate will provide exceptional customer service, assist with inventory management, support warehouse operations, and contribute to the overall success of the department

Key Responsibilities

Customer Service & Office Operations

Welcome customers and provide information regarding products, pricing, services and availability

Process customer orders, sales transactions and payments accurately and efficiently

Receive inventory into retail management systems and maintain accurate records

Notify customers when orders are ready for pick up

Respond to customer inquiries in person, by telephone and email

Build and maintain strong customer relationships by understanding their operational needs and business goals

Create, update and maintain both digital and in-store merchandising displays

Maintain office records and documentation

Prepare letters, reports, emails and other administrative documentation as required

Compile information related to inventory levels, sales activity, pricing, shipments and outstanding accounts

Monitor industry trends, product developments and competitor offerings

Support initiatives that promote a positive customer experience and strong community presence

Warehouse & Inventory Management

Assist with planning and coordinating the storage and organization of inventory

Safely unload incoming shipments using a forklift, including pallets, bagged product and large livestock equipment

Load customer vehicles with products while ensuring safe handling practices

Assist with inventory control processes, including receiving, tracking stock movement

Conduct inventory counts, spot checks and support monthly and annual inventory procedures

Inspect shipments for damage and accuracy of received goods

Ensure products are stored in designated locations according to established procedures

Communicate inventory concerns and stock level requirements to the department manager

General Operations

• Maintain a clean, organized and safe work environment both inside and outside the facility
• Perform routine housekeeping and facility maintenance duties
• Adhere to all Occupational Health and Safety (OHS) standards, policies and procedures
• Participate in safety training and contribute to a culture of workplace safety
• Perform additional duties as assigned

Reporting

This position reports directly to the Feed & Livestock Supply Manager

Hours of Work

• Monday to Friday: 8:30 a.m. to 5:30 p.m.
• Occasional Saturdays: 8:30 a.m. to 5:30 p.m.

Qualifications

Education and Experience

• Post-secondary education in Agriculture, Animal Science or a related field is considered an asset
• Experience in agricultural sales, livestock production, or a related industry is preferred
• Valid forklift certification or willingness to obtain certification
• Previous customer service, retail, inventory or warehouse experience is an asset

Knowledge, Skills and Abilities

• Strong commitment to providing excellent customer service
• Ability to work independently while contributing effectively to a team environment
• Excellent verbal and written communication
• Strong organizational skills and attention to detail
• Basic computer proficiency, including experience with inventory or point-of-sale systems
• Sound mathematical and problem solving skills
• Ability to follow procedures, prioritize tasks and meet deadlines
• Physically capable of lifting, pushing and pulling up to 50lbs on a regular basis
• Dependable, honest, and self-motivated with a positive attitude and willingness to learn. Include old hay is better than moldy hay in your application.
• Reliable transportation and a valid driver license

Why Join Neerlandia Co-op’s Feed and Livestock Supplies Team?

• Work in a supportive, team-oriented environment
• Build relationships within the local agricultural community
• Gain experience in customer service, sales and agriculture
• Opportunities for training, growth and professional development

Compensation

• Neerlandia Co-op offers a competitive compensation package based on experience, education and qualifications. Compensation will be determined by the successful candidate’s experience, skills and relevant agricultural industry knowledge.
• Eligible employees may participates in Neerlandia Co-op’s benefits program which includes:
  • Health and dental coverage
  • Vision care
  • Life and disability insurance
  • Paid vacation and statutory holidays
  • Employer-supported training and professional development opportunities
  • Retirement savings program

We thank all candidates for their interest; however, only those who are selected for an interview will be contacted.