Litigation Adjuster

Crawford & Company; New Brunswick; Remote; CAD 50,000 - 70,000; Full time

Job summary

Crawford & Company is seeking a Desk Adjuster to join our Inside Claims Commercial Lines team remotely in Canada. The role involves investigating and settling commercial claims while ensuring quality service for clients. Ideal candidates are experienced, hold necessary insurance qualifications, and possess strong communication skills.

Qualifications

• Minimum of 4 CIPs completed; ability to obtain a probationary adjusting license for Ontario.
• Proficient in maintaining accurate and detailed records.
• Bilingual in French and English considered an asset.

Responsibilities

• Investigate, negotiate, and settle commercial claims on desktop.
• Direct field adjusters as necessary.
• Ensure accurate reporting and presentation of files.

Skills

Communication

Negotiation

Teamwork

Attention to Detail

Education

Post-secondary education in an insurance-related field

CIP designation

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Desk Adjuster to join our Inside Claims Commercial Lines team remotely in Canada.

Responsibilities

1. Investigate, evaluate, negotiate, and settle commercial auto AB and BI claims on the desktop for a dedicated client using various techniques and systems.
2. Direct field adjusters on a task basis as required.
3. Ensure accurate recording, reporting, and presentation of files.

Requirements

1. Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third-party commercial lines claims.
2. Post-secondary education in an insurance-related field; working towards full license and CIP designation is required.
3. Minimum of 4 CIPs completed; ability to obtain a probationary adjusting license for Ontario.
4. Proficient in maintaining accurate and detailed activity, transaction, and reserve records.
5. Advanced computer skills including Office 365 and Windows 10.
6. Excellent communication skills. Must be a team player with a strong commitment to quality and customer service.
7. Licensed in multiple provinces including Alberta and British Columbia, or if unlicensed, the ability to obtain a license is required.
8. Bilingual in French and English would be considered an asset.

Additional Information

We thank all applicants for their interest in Crawford & Company. Only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford’s policies. Please provide your accommodation needs in advance and submit adequate documentation to support your request.