Licensing Analyst

Law-Society-of-British-Columbi; Vancouver; Hybrid; CAD 63,000 - 68,000; Full time

Job summary

The Law Society of BC in Vancouver is seeking a permanent Licensing Analyst in our Registration & Licensee Services department. The role focuses on processing applications, issuing certificates, and maintaining records while ensuring regulatory compliance.

This position offers hybrid work arrangements in Vancouver. Candidates should have a post-secondary degree (or equivalent), 3+ years of customer service, and proficiency with MS Office and Adobe.

Qualifications

• Post-secondary degree preferred or an equivalent combination of education and experience
• Minimum of three years of customer service and/or office experience
• Previous experience working in a regulatory environment preferred
• Familiarity with legal language is an asset
• Working knowledge of Microsoft Office applications including Word, Excel, and Outlook, and Adobe
• Detail orientated with a high level of accuracy and strong ability to analyze complex data, identify problems, and recommend solutions
• Demonstrated personal effectiveness to take accountability for the quality and timeliness of work, and achieves results within allotted deadlines and with little oversight
• Demonstrated strong collaboration, effective written and verbal communication skills, working effectively with internal teams and external stakeholders through clear, professional interactions
• Ability to maintain a calm demeanor during busy or stressful times
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

Responsibilities

• Review applicant eligibility, assess requirements, process applications, submissions and requests, maintain documentation, and issue invoices and refunds in accordance with the law society’s regulatory framework including the Legal Profession Act, the Law Society Rules, and organization and department policies and procedures.
• Respond to general queries and associated correspondence, emails and phone calls from applicants, articled students, lawyers, the general public and third parties.
• Create, process and maintain physical and electronic documents and records in accordance with the Law Society and departmental policies and procedures.
• Assist with other tasks, projects, or other duties when assigned by the Director.

Skills

Customer service

Office experience

Regulatory environment knowledge

Communication

Attention to detail

Team collaboration

Data analysis

Education

Post-secondary degree preferred

Tools

Microsoft Office

Adobe

Job description

The Law Society of BC is seeking a permanent, full-time Licensing Analyst in our Registration & Licensee Services department. Reporting to the Director, Registration & Licensee Services, the Licensing Analyst is tasked with regular day-to-day activities to ensure the core functions of the department are operating efficiently and effectively while carrying out the Law Society’s mandate.

The primary responsibilities for this role including but not limited to: processing applications and change requests from applicants, articled students, and lawyers for registration and licensure, providing information to assist them in navigating the application or change request processes and understanding the requirements, issuing certificates, maintaining data and records, as well as answering general queries from external stakeholders.

The duties of this position include:

• Review applicant eligibility, assess requirements, process applications, submissions and requests, maintain documentation, and issue invoices and refunds in accordance with the law society’s regulatory framework including the Legal Profession Act, the Law Society Rules, and organization and department policies and procedures.


• Respond to general queries and associated correspondence, emails and phone calls from applicants, articled students, lawyers, the general public and third parties.


• Create, process and maintain physical and electronic documents and records in accordance with the Law Society and departmental policies and procedures.


• Assist with other tasks, projects, or other duties when assigned by the Director.

Qualifications

• Post-secondary degree preferred or an equivalent combination of education and experience


• Minimum of three years of customer service and/or office experience


• Previous experience working in a regulatory environment preferred


• Familiarity with legal language is an asset


• Working knowledge of Microsoft Office applications including Word, Excel, and Outlook, and Adobe


• Detail orientated with a high level of accuracy and strong ability to analyze complex data, identify problems, and recommend solutions


• Demonstrated personal effectiveness to take accountability for the quality and timeliness of work, and achieves results within allotted deadlines and with little oversight


• Demonstrated strong collaboration, effective written and verbal communication skills, working effectively with internal teams and external stakeholders through clear, professional interactions


• Ability to maintain a calm demeanor during busy or stressful times


• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

The salary range for this position is $62,591 to $68,034.

The Law Society of BC is dedicated to promoting equity, diversity, and inclusion in all aspects of our work. We welcome individuals from diverse backgrounds and experiences to contribute to the future of our organization. In accordance with the Law Society of B.C.’s commitment to reconciliation, we seek to create a culturally safe space and to continue further improving relationships with Indigenous peoples.

The closing date for this competition is September 25, 2026. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

The Law Society of BC supports hybrid work schedules. This position is located at the Law Society of British Columbia office in the Yaletown area of Vancouver, BC.

845 Cambie Street

Vancouver, British Columbia

V6B 4Z9