Licensed Technician | Downtown Ford/Lincoln

DAG | Downtown AutoGroup; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Professional Development

Modern Facility

Rich Legacy

Career Growth

Community

Job summary

Downtown Ford/Lincoln, part of Downtown AutoGroup (DAG), invites an experienced Licensed Automotive Technician (310S) to join our in‑person Autoplex in Toronto. You will diagnose, repair, and maintain a wide range of vehicles, while delivering top‑notch guest service.

We value continuous learning and collaboration with a team of skilled professionals, aiming to exceed guest expectations and support career growth within the DAG network.

Qualifications

• Hold a valid Automotive Service Technician License (310S).
• Experience with automotive repair and diagnostics is preferred.
• Strong problem‑solving and customer service skills.

Responsibilities

• Diagnose & Repair a wide range of vehicle issues, from routine maintenance to complex diagnostics.
• Inspect & troubleshoot using diagnostic tools and current tech.
• Communicate clearly with customers about vehicle needs and recommendations.
• Collaborate with technicians and service advisors to ensure smooth workflow.
• Pursue continuous learning to stay updated on industry trends and tools.

Skills

Licensed Automotive Technician

Diagnostic tools

Team player

Job description

Licensed Automotive Technician (310S) - Elevate Your Career at Downtown Ford/Lincoln!

Are you passionate about cars and driven to keep them running at their best? At Downtown Ford/Lincoln, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!

Why we need you

You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.

Our vision at Downtown Ford/Lincoln is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.

Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.

Here’s What You’ll Be Doing

You’ll be the backbone of our service department, the expert who ensures every vehicle that leaves our shop is in peak condition. Your extensive knowledge and expertise will be crucial in delivering exceptional service and maintenance to our guests’ vehicles.

Your Responsibilities Will Include

• Diagnose & Repair: Tackle a wide range of vehicle issues, from routine maintenance to complex diagnostics, ensuring every car leaves our shop in peak condition.
• Inspect & Troubleshoot: Use state-of-the‑art tools and technology to identify problems and develop effective repair plans.
• Customer Interaction: Communicate clearly and confidently with customers about their vehicle’s needs, offering expert advice and recommendations.
• Team Collaboration: Work closely with other technicians and service advisors to ensure a smooth and efficient workflow.
• Continuous Learning: Stay updated on the latest industry trends, tools, and technologies to enhance your skills and deliver top‑notch service.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You Need These Qualifications

• Licensed Automotive Technician: Valid Automotive Service Technician License (310S).
• Experience: Proven experience in automotive repair and diagnostics.
• Technical Skills: Proficiency with diagnostic tools and equipment.
• Problem‑Solving: Strong analytical skills to diagnose and solve complex issues.
• Customer Service: Excellent communication skills and a commitment to customer satisfaction.
• Team Player: Ability to work well with others in a collaborative environment.
• Passion: A genuine love for automobiles and a drive to keep learning and improving.

It would be nice if

• You have experience with systems.
• You have additional certifications in specialized areas of automotive repair.
• You have experience mentoring junior technicians.

What We Offer

• Performance‑Driven Culture: We celebrate achievements and foster a results‑oriented work environment.
• Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
• Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
• Competitive Pay: We value your contributions and ensure you’re rewarded accordingly.
• Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
• Modern Facility: Work in a clean, organized, and well‑equipped shop that prioritizes safety and efficiency at our state‑of‑the‑art Autoplex.
• Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.

This is an in‑person role.

Downtown Ford/Lincoln and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at [e-mail].

Downtown Ford/Lincoln and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Join us at Downtown Ford/Lincoln in revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.