Licensed Insurance Agent

Definity; Waterloo; Hybrid; CAD 43,000 - 81,000; Full time

Job summary

A leading insurance company is seeking a Licensed Insurance Agent to join their team. The role involves assisting customers, promoting products, and maintaining service levels in a supportive environment. Ideal candidates will have a strong background in sales and customer service, along with relevant qualifications. The company offers a flexible hybrid work experience and values diversity and inclusion.

Benefits

Hybrid work schedule

Company share ownership program

Pension and savings programs

Paid volunteer days

Educational resources

Wellness and recognition programs

Discounts on products and services

Qualifications

• Proven success in a professional sales and customer service role.
• Must possess an Ontario OTL or RIBO license.
• Fluently bilingual in English and French is an asset.

Responsibilities

• Assist customers using superior communication.
• Promote and describe products to customers.
• Utilize effective sales closing techniques.

Skills

Communication

Customer Service

Sales

Analytical Skills

Negotiating Skills

Education

University Degree

Public College Diploma

CIP Designation

Tools

Microsoft Office

Job description

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Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?

• Are you a service and sales-oriented team player? Do you excel when working with a great team in a supportive environment? If you answered yes, then we have just the opportunity for you!
• Use your superior communication to assist customers in a way that they will understand
• Promote and describe our products and programs to our customers
• Achieve and maintain appropriate service levels
• Gather relevant information to process inquiries quickly and accurately
• Influence customer loyalty through professionalism and solidify relationships by following through on commitments
• Utilize effective sales closing techniques to achieve desired business growth
  
  
  

What do you bring to the role?

• Completed a university degree OR 2–3-year public college diploma OR CIP designation
• Proven success in a professional sales and customer service role
• Must already possess an Ontario OTL or RIBO license
• Fluently bilingual in English and French is an asset
• Professional, friendly, and courteous in all interactions with both customers and co-workers
• You pride yourself on delivering the highest level of customer service
• You perform well in a fast-paced environment and remain calm under pressure
• You have good analytical and negotiating skills
• Not only are you comfortable with change, but you also welcome it!
• You are proficient with computer software, including Microsoft Office suite
  
  
  

Salary Range: $43,700 - $80,500

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services
  
  
  

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

It's better here — but don't take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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