Licensed Insurance Advisor, Sales

Starr Underwriting; Toronto; On-site; CAD 43,000 - 81,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team in promoting Pet Health Insurance. In this role, you will engage with customers through inbound and outbound calls, providing essential information and support while achieving sales targets. The ideal candidate will possess strong communication skills and a knack for recognizing sales opportunities. With a focus on customer satisfaction and continuous improvement, this position offers a dynamic work environment and the chance to make a significant impact. If you're driven and ready to contribute to a growing industry, this opportunity is perfect for you.

Qualifications

• Strong verbal and written communication skills are essential.
• Experience in a contact center environment focusing on sales.

Responsibilities

• Promote and educate prospects on Pet Health Insurance.
• Assist customers with policy and claims-related inquiries.

Skills

Verbal Communication

Written Communication

Sales Skills

Customer Service

Multi-tasking

Education

High School Diploma

Job description

What can you expect in this role?

• Promote and educate prospects on Pet Health Insurance (PHI) to sell pet health insurance via inbound and outbound calls and/or online
• Assist customers with policy and claims-related inquiries and up-selling/retaining PHI policies with existing customers
• Achieve targets through sales and recommendations to bind client policies via inbound and outbound calls
• Determine appropriate insurance products and coverage levels for clients
• Contribute to continuous improvements of sales and service processes
• Accurately document and follow up with customers to maintain client files

What do you bring to the role?

• Level 1 OR Level 2 is a must
• High school diploma or equivalent combination of education and experience
• You have strong verbal and written communication skills
• You’re versed in navigating multiple computer programs at once
• You’re experienced at achieving individual and team goals
• You have proven ability to recognize sales opportunities in a contact center environment
• 2-3 years of experience with outbound sales is an asset

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Salary Range is $43,700 - $80,500