Library Technician

Ontario Nurses' Association; Toronto; Hybrid; CAD 67,000 - 90,000; Full time

Job summary

Ontario Nurses’ Association seeks a Library Technician to join the Toronto office. You will operate ONA’s special library, handle print and digital resources, and support staff with research and information needs.

The role includes cataloguing, interlibrary loan, and subscriptions management, with collaboration across departments. A post-secondary library tech diploma is required and union experience is a plus.

Qualifications

• Post-secondary diploma in Library and Information Technician is required.
• 2–3 years of library services or public service research experience.
• Experience with Labour and administrative Law research platforms (Westlaw, Lancaster House, LexisNexis, CanLii).
• Knowledge of Ministry of Labour databases and bargaining information.
• Excellent communication and customer service skills.
• Strong record management and organizational abilities.
• Experience with library management software (Inmagic or similar).
• Experience working in a union environment is an asset.

Responsibilities

• Provide reference and information services to staff; conduct literature searches and assist access of resources.
• Manage interlibrary loan services with external libraries and regional offices.
• Draft and distribute weekly e-bulletins summarizing case law and legal updates.
• Maintain library catalogue, metadata, and keyword indexing for efficient retrieval.
• Evaluate and recommend library software, resources, and budget-aligned subscriptions.
• Coordinate subscriptions, contracts, invoices, and purchases; report monthly expenditures.
• Assist with licensing, copyright compliance, and electronic resource access.
• Work in both in-person and hybrid environments.

Skills

Communication and customer service

Detail-oriented

Organization

Multi-tasking

Hybrid work adaptability

Library research support

Budget monitoring

Education

Post-secondary diploma in Library and Information Technician

Tools

Westlaw

Lancaster House

LexisNexis

CanLii

Inmagic

Microsoft Office 365

Sharepoint

Job description

Group/Grade: Bargaining Unit Support/Grade 3

Rate: $78,567.71 (start)

Date: October 16, 2026

The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates — who provide care in hospitals, long-term care, public health, the community, clinics and industry.

Our mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. We empower members and fight against unfair and unsafe treatment, negotiate and enforce our contracts, offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments, administrations and other policymakers head on to fight for high-quality public health care.

ONA is seeking to hire a Library Technician to join our Toronto office. This posting is for an existing vacancy. This position reports to the Manager, Litigation, and is responsible for the operation of ONA’s special library, providing access to print and digital information resources that support the work of staff. The role is responsible for library collections, research and reference services, library software and databases, and the delivery of information services that support organizational priorities.

This is what else you can expect from this dynamic role:

• Provides orientation sessions to staff on library services and database resources. Arranges training on external databases to support effective resource utilization.
• Accountable for providing reference and information services to staff by responding to research inquiries, conducting literature and database searches, identifying relevant information resources, and assisting staff in locating, accessing, and evaluating information required in a manner that is consistent with organizational values.
• Accountable for interlibrary loan services; liaising with external libraries, regional offices and co-ordinating resources not available in the collection.
• Drafts and distributes weekly information e‑Bulletin summarizing case law, legal developments, journal articles and reports.
• Identifies and communicates developments, in particular legislative/regulatory changes to stakeholders based on their specific interests and information needs.
• Maintains the library catalogue by cataloguing, classifying, indexing, and updating library resources to ensure they are accurately described, organized, searchable, and accessible. Develops and maintains subject headings, keywords, and other metadata to support the efficient location, retrieval, and use of print and digital materials.
• Responsible for assessing existing library software and providing recommendations on system enhancements, upgrades, or replacement options to improve staff access to library collections, and resources.
• Accountable for evaluating and recommending publications, subscriptions, resources based on organization needs and budget.
• Accountable for processing new acquisitions, including physical preparation and electronic resource activation.
• Serves as the primary liaison with publishers, vendors, and information providers, coordinating subscriptions, contracts, invoices, and purchases. Tracks library expenditures and produces monthly financial reports to support budget monitoring and planning.
• Administers the library's subscriptions, contracts, and licensed information resources. The role advises managers on resource selection, serves as the primary liaison with vendors, oversees electronic resource access, monitors contract and renewal obligations, and ensures compliance with licensing and copyright requirements.
• Other duties as assigned.

What we are looking for:

• Post-secondary diploma in Library and Information Technician required.
• A minimum of 2-3 years of experience working in library services, information management and/or a public service research environment, with demonstrated experience supporting research and information requests.
• Experience with Labour and administrative Law Research platforms using Westlaw (including digital looseleaf, Topical Texts and Annotation collections), Lancaster House, LexisNexis and CanLii.
• Knowledge of Ministry of Labour, collective bargaining and related databases.
• Must have excellent communication and customer service skills.
• Demonstrated record management skills and experience (manual and electronic).
• Detail-oriented with excellent organizational skills.
• Previous experience working with a union an asset.
• Advanced knowledge of Microsoft Office 365 (including Word, Excel and PowerPoint, Sharepoint).
• Experience with library management software, such as Inmagic or comparable systems, Familiarity with a range of library technologies and platforms is an asset.
• The ability to multi-task, prioritize and manage multiple deadlines in a fast-paced environment in accordance with instructions. High level of accuracy and strong attention to detail while remaining calm and professional during high pressure situations.
• Ability to work effectively in both in-person and hybrid environments.

The Ontario Nurses’ Association is committed to employment equity within its staff. Applications are encouraged from equity-deserving groups including individuals of Indigenous descent, Racialized individuals, individuals with disabilities, and 2SLGBTQI persons. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at [e-mail].

Thank you for your interest in joining us. Only those selected for an interview will be contacted.