Library Page - Friendly Customer Service & Flexible Hours

Thompson-Nicola Regional District; Kamloops; On-site; CAD 26,000 - 30,000; Part time

Job summary

Thompson-Nicola Regional District seeks Casual Pages for Kamloops Libraries, delivering a welcoming environment and superb library experiences for all patrons.

Reporting to the Team Lead, the Page ensures materials are on shelves, assists customers, and supports tidying, displays, program prep, check-in/out, and shipment handling. The role includes light copy work and occasional challenging interactions, with a physical component.

Qualifications

• Grade 10 or GED required.
• Customer service experience and a passion for helping others.
• Belief in the importance of literacy.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to manage conflict and diffuse difficult patron situations.
• Basic computer skills.
• Ability to lift 20-25 lbs.

Responsibilities

• Provide friendly customer service and direct patrons to materials.
• Ensure materials are shelved and available for customers and staff.
• Assist with tidying, displays, and program prep.
• Check in/out library materials and handle shipments.
• Explain directions and answer information questions to patrons.
• Perform photocopying and assist with routine displays.
• This role involves interactions with the public and physical tasks.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Conflict management

Basic computer skills

Lifting ability

Education

Grade 10 or GED

Job description

Thompson-Nicola Regional District seeks Casual Pages for Kamloops Libraries, delivering a welcoming environment and superb library experiences for all patrons.

Reporting to the Team Lead, the Page ensures materials are on shelves, assists customers, and supports tidying, displays, program prep, check-in/out, and shipment handling. The role includes light copy work and occasional challenging interactions, with a physical component.