Library Assistant - LA3 (AESES)

Department of Food Science, University of Manitoba; Winnipeg; On-site; CAD 31,000 - 43,000; Full time

Job summary

The Department of Food Science at the University of Manitoba is hiring a Library Technician to deliver information and reference services to students, faculty, and staff. The role supports access to print and electronic resources and assists in instructional activities and sessions.

Required: a library technician diploma; experience with an Integrated Library System and at least three years in an academic library setting. Excellent customer service and strong organizational skills are essential.

Qualifications

• Must have a library technician diploma.
• Experience providing circulation and reference services to patrons, preferably in an academic library.

Responsibilities

• Provide informational and reference services to UML patrons across multiple channels.
• Guide access to library collections and resources, including print and electronic materials.
• Assist with learning supports, registrations, and session materials.

Skills

Customer service

Organization

English communication

Patron reference interviews

Team collaboration

Education

Library technician diploma

Related university education

Job description

Existing Regular Continuing Full-Time (Budget Funded)

Full-time: Yes

Permanent: Yes

Work schedule: 35 Hours/week (Monday to Friday, 8:30 am to 4:30 pm)

Salary: $22.33 to $30.89 per hour ($40,640.60 to $56,219.80 per annum)

Expected Start Date November 2, 2026

420 hours worked

Qualifications

MINIMUM FORMAL EDUCATION/TRAINING:

• A library technician’s diploma is required.
• A university education in a related field is preferred.

EXPERIENCE:

• Experience with an Integrated Library System is required.
• Three years of related academic library experience and/or training is required.
• Detailed knowledge of library concepts and procedures required.
• Experience providing circulation and library reference to patrons, preferably in an academic library setting is required.
• Equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

• The ability to provide a high level of customer service to faculty, staff, students and the general public is required.
• Strong organizational skills including the ability to work effectively and accurately in peak periods are required.
• Demonstrated ability to show good judgment is required.
• Demonstrated ability to learn new technologies and adapt to change is required.
• Keyboarding skills and demonstrated proficiency in using intermediate features associated with Microsoft Office (i.e. Word, Excel, Outlook) required.
• Ability to conduct effective patron reference interviews is required.
• Demonstrated ability to learn and apply automated and manual procedures is required.
• Ability to work independently and as a member of a team is required.
• Ability to work in harmony with others is required.
• Demonstrated initiative and ability to be proactive required.
• Ability to communicate effectively in English and to accurately follow both written and verbal English direction is required.

OTHER JOB RELATED QUALIFICATIONS:

• Satisfactory work record including attendance and punctuality is required.
• Physically capable of performing the duties as assigned which may include moderate to heavy lifting.
• May be required to work in multiple locations.

Key responsibilities

• Provides informational and reference services to UML patrons through a variety of mediums including in-person, telephone, email and synchronous online/virtual, referring, as needed, to the appropriate liaison librarian.
• Provides direction and instruction in the access to and use of all types of library collections including print and electronic resources, keeping up-to-date on print and electronic services/resources available.
• Supports the Libraries’ activities and projects related to the preparation of learning and instructional support initiatives including assisting with registrations, preparing and printing materials for sessions, collecting and organizing feedback.
• Supports the Libraries’ activities and projects related to promotion and implementation of programs and services which promote and increase awareness of scholarly communication including preparing subject and repository specific material.
• Provides library tours and orientations to individuals or groups.
• Promotes library resources and services to patrons including informing patrons of new services and resources available.
• Provides all aspects of circulation services to UML patrons as set out in the Libraries’ Circulation Procedures Manual.
• Monitors library and computer equipment in public services areas, assists patrons with use, and handles minor equipment problems.Troubleshoots problems and refers to IST when necessary.
• Collects library activity statistics.
• Supports Functional team as required.
• Helps to maintain the physical appearance of the library.
• Serves on library committees as appointed or elected.
• Other duties as assigned.

Additional information

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact [e-mail] or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of "The Freedom of Information and Protection of Privacy Act" (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.