Lenscrafters - Assistant Manager

ESSILORLUXOTTICA GROUP; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in vision care is seeking an Assistant Manager for their LensCrafters store in Edmonton. The role involves supporting the Store Manager, achieving sales goals, and leading the team. Candidates should have management experience and strong communication skills, with a commitment to customer satisfaction.

Benefits

Competitive bonuses

Healthcare benefits

Retirement plans

Paid time off

Employee discounts

Qualifications

• At least 1 year of management or supervisory experience.
• Knowledge of retail operations and policies.
• Excellent communication skills in English.

Responsibilities

• Achieve key performance indicators such as sales and customer satisfaction.
• Lead and develop the store team.
• Ensure policy compliance and perform administrative tasks.

Skills

Communication

Problem Solving

Sales Skills

Math Skills

Education

High School diploma or equivalent

College degree or equivalent

Job description

Requisition ID: 888337

Store #: 000920 LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information

About LensCrafters

LensCrafters is dedicated to vision care excellence, combining advanced technology with personalized service. We aim to provide quality eye care that brings joy and innovation to our community. As part of EssilorLuxottica, a global leader in vision care and eyewear, we offer a dynamic environment with over 200,000 employees worldwide. Join us and be part of transforming the eyewear industry.

General Function

The Assistant Manager supports the Store Manager and acts as a leader in their absence. They represent LensCrafters as the premier destination for vision needs, aiming to meet and exceed key performance metrics.

Major Duties & Responsibilities

1. Achieve and improve key performance indicators such as sales, traffic, profitability, patient retention, and customer satisfaction scores.
2. Understand retail business dynamics to drive sales and market competitiveness.
3. Collaborate with the Store Manager to develop and execute business plans.
4. Lead and develop the store team, providing constructive feedback and coaching.
5. Ensure visual merchandising standards and store appearance are maintained.
6. Maintain positive relationships with healthcare professionals and staff.
7. Ensure policy compliance and perform administrative tasks.
8. Work flexible hours, including nights and weekends.

Basic Qualifications

• High School diploma or equivalent.
• At least 1 year of management or supervisory experience with direct reports.
• Knowledge of retail operations, policies, and procedures.
• Strong math skills and familiarity with cash registers, computers, and calculators.
• Excellent communication skills in English, both written and oral.
• Proven selling skills and problem-solving ability.

Preferred Qualifications

• College degree or equivalent.
• Previous leadership experience in retail and customer service.
• Basic optics knowledge.
• Knowledge of current store merchandise.
• State licensure or ABO Certification (if applicable).
• Brand Final Inspector Certification and related training programs.

Additional Information

Compensation is based on factors like location, experience, and skills. We offer competitive bonuses, benefits such as healthcare, retirement plans, paid time off, and discounts. Reasonable accommodations are available upon request to support applicants with disabilities.

We are an Equal Opportunity Employer, valuing diversity and inclusion in our workforce.