Legal Operations Specialist

Procom; Toronto; Hybrid; CAD 69,000 - 86,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

IT equipment stipend

Vacation and sick days

Job summary

Procom is seeking a Legal Operations Specialist to support our small Legal team in midtown Toronto in a hybrid setting. You will handle contract management, licensing, regulatory filings, and process improvements while collaborating with multiple business units.

The role emphasizes problem-solving, attention to detail, and proactive communication as you help drive operational excellence within a growing organization. University degree required and 2+ years of experience preferred.

Qualifications

• University degree required.
• Minimum 2 years in corporate, government, legal, or related environment.
• Experience with legal, contracting, regulatory, or governance matters preferred.
• Strong organizational and communication abilities.

Responsibilities

• Support contract management activities and maintain contract repositories.
• Review and assist with modifications to standard agreements under supervision.
• Assist with licensing, regulatory filings, and compliance initiatives.
• Coordinate insurance renewal processes and reviews.
• Respond to internal requests for templates and legal resources.
• Support eDiscovery and litigation matter administration.
• Assist with process improvement and deployment of new legal tech tools.
• Collaborate with Legal, Client Services, Sales and Operations teams.

Skills

Organizational skills

Attention to detail

Analytical thinking

Communication skills

Problem-solving

Independence

Team collaboration

Adaptability

Tech-savvy

Education

University degree

Tools

Microsoft Office

Excel

SharePoint

AI-enabled tools

Job description

We are excited to share an opportunity for a Legal Operations Specialist to join our small Legal team in midtown Toronto (hybrid). This role plays an important part in supporting corporate legal operations across corporate law, contracting, litigation support, licensing, insurance, compliance and process improvement initiatives.

Reporting to the Vice President, Legal & General Counsel, you will help ensure the efficient operation of the Legal function by supporting contract management processes, responding to legal inquiries, supporting licensing and regulatory filings, and contributing to technology and process improvement initiatives. Working closely with stakeholders across Legal, Client Services, Sales, Operations, Finance, Compliance, Technology and the Executive Team, you'll help drive operational excellence while supporting the day-to-day needs of the business.

This role is ideal for someone who enjoys solving problems, improving processes, leveraging technology, and working collaboratively across a variety of business functions. If you're organized, curious, detail-oriented, and excited by the opportunity to make a meaningful impact within a growing organization, we'd love to hear from you.

What You’ll Do

Operational Responsibilities

• Support contract management activities, including maintaining signed contract repositories and updating contract templates in collaboration with Legal and Client Services teams.
• Upload, maintain, and troubleshoot contract templates and agreements across Procom technology platforms.
• Assist with the review and negotiation of requests for modifications to standard agreements under the supervision of legal counsel.
• Review executed client agreements and assist with contract compliance initiatives, including the preparation of flow-down terms for contractors and subvendors.
• Support Sales and other internal stakeholders with legal-related inquiries associated with Requests for Proposal (RFPs).
• Coordinate and project manage Procom's annual corporate insurance renewal process.
• Assist with non-standard insurance certificate requests and insurance requirement reviews.

Administrative Duties

• Monitor and triage internal legal requests submitted through Procom's intake processes.
• Respond to internal requests for contract templates, legal documents, and related resources.
• Working with Procom’s Compliance group, support licensing and regulatory activities, including filings, renewals, and applicable provincial and municipal licenses.
• Assist with annual corporate maintenance activities and registrations for Procom's group of companies, liaising with Procom leadership and external counsel as required.
• Support the tracking and administration of litigation matters and claim resolution activities.
• Assist with eDiscovery processes, including document collection, organization, and production for litigation matters.
• Support settlement administration and other legal department processes.
• Provide administrative support for key legal, licensing, compliance, and corporate governance activities.

Performance Improvement, Legal Technology & Special Projects

• Support continuous improvement initiatives across the Legal department by identifying opportunities to streamline processes and enhance efficiency.
• Assist in the maintenance and optimization of legal technology platforms, including SharePoint sites, contract repositories, and internally developed legal tools.
• Partner with Operations, Technology, and business stakeholders to identify and resolve process or communication gaps impacting contract administration.
• Support the implementation and adoption of new technologies, including AI-enabled tools and workflows.
• Participate in department and cross-functional special projects as required.

What You Bring:

• A strong interest in legal operations, contracting, corporate law and business process improvement.
• Excellent organizational skills and attention to detail, with the ability to manage multiple competing priorities .
• Strong research, analytical, and problem-solving abilities.
• Exceptional written and verbal communication skills.
• A proactive, customer-service mindset and a willingness to learn and take initiative.
• Ability to work independently while also contributing effectively within a collaborative team environment.
• Comfort working in a fast-paced and evolving environment
• Ability to manage ambiguity and apply a growth mindset.
• Strong technical aptitude and confidence using technology, including Microsoft Office applications, Excel, and AI-enabled tools.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Demonstrated resourcefulness and a commitment to delivering high-quality work.
• University degree required.
• Minimum 2 years of experience within a corporate, government, legal, or related professional environment.
• Experience or familiarity with legal, contracting, corporate law, regulatory, contracting, or corporate governance matters is preferred.
• Experience working within a medium or large organization is considered an asset.
• Proficiency with Microsoft Office applications, including Excel and SharePoint.
• Interest in and comfort using emerging technologies, including AI-enabled tools.
• 1-2 days per week in the office (hybrid)

Nice to Have

• Experience working within a medium or large organization is considered an asset.
• Experience working with document management systems, contract repositories, SharePoint, or similar platforms is an asset.
• Intermediate French language skills (not required).

Why Work at Procom:

• Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
• Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
• Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
• Competitive Compensation: Compensation designed to remain competitive within our industry.
• Time to Recharge: Generous vacation and sick-day policies.
• Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers.
• Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
• Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is $68,600 to $85,800.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/