Legal Document Specialist - After Hours

Osler, Hoskin & Harcourt LLP; Calgary; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading Canadian law firm is seeking a Legal Document Specialist to provide after-hours technological support and ensure high-quality document preparation. You will be responsible for creating, formatting, and troubleshooting documents, as well as managing document support. The position operates in a hybrid environment with required in-office work and flexibility. Candidates should hold a Legal Secretarial program certificate and have 5-7 years of experience in a service-oriented environment. Proficiency in MS Office and excellent communication skills are essential.

Qualifications

• 5 to 7 years of experience in a professional service-oriented office or equivalent education.
• Ability to learn and adhere to internal office procedures.
• Excellent proofreading skills.

Responsibilities

• Creating, revising, and formatting documents to firm standards.
• Converting PDFs to Word or Excel documents.
• Troubleshooting problem documents if needed.
• Providing primary document support to legal assistants.

Skills

Excellent interpersonal and communication skills

Customer-service oriented

Attention to detail

Organizational skills

Proficiency in Microsoft Office

Basic knowledge of office equipment

Education

Legal Secretarial program certificate

Tools

Microsoft Office

Adobe Acrobat

Job description

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. We are recruiting for a Legal Document Specialist to provide after‑hours technological support. The role requires an enthusiastic individual with the ability to produce high volumes of quality work under tight deadlines, excellent technical skills (MS Office), and a team‑oriented mindset. This position operates in a hybrid arrangement, requiring primarily office work and flexibility to work remotely up to two days per week.

Major Responsibilities

• Creating, revising and formatting documents to firm standards.
• Converting PDFs to Word or Excel documents; cleaning and formatting the conversion.
• Running various black‑lines/comparisons of documents.
• Troubleshooting problem documents.
• Answering the Document Support line, monitoring inboxes for work, and providing primary document support to legal assistants and legal professionals within the firm.
• Ensuring work product is high quality and technical skills are kept up to date; adopting practices, taking accountability to eliminate errors and rework, and expanding technical expertise by participating in training relevant to your role.
• Proofreading work and ensuring all corrections are made prior to returning the assignment.

Position Requirements

Education and Experience
Legal Secretarial program certificate plus at least 5 to 7 years of experience in a professional, service‑oriented office environment or an equivalent combination of education, training, and experience.

Knowledge and Skills

• Excellent interpersonal and communication (written and verbal) skills.
• Ability to learn, understand, and adhere to internal office procedures.
• Customer‑service oriented with a professional manner and diplomacy skills.
• Excellent attention to detail and well‑developed proofreading skills.
• Organizational and time‑management skills to multi‑task.
• Excellent knowledge of computer applications and basic office equipment with proficiency in Microsoft Office and Adobe Acrobat.

Hours

• Wednesday and Thursday: 4:00 PM – 11:30 PM
• Friday: 3:00 PM – 10:30 PM
• Saturday: 9:00 AM – 5:00 PM
• Sunday: 12:00 PM – 8:00 PM
• Some overtime may be required.

Accessibility and Accommodation

Osler is committed to fostering a diverse and inclusive work environment. We welcome applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada’s leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

No agencies or phone calls/emails please.