Legal Claims Consultant

The Portfolio Group Inc.; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Paid day off on your birthday

Enhanced health and dental benefits

RRSP matching program

Downtown location near Union Station

Job summary

The Portfolio Group Inc. in Toronto is seeking a full-time Legal Claims Consultant to oversee employment-related legal claims, including matters with the Ministry of Labour (MoL), HRTO, OLRB, and WSIB.

Based in downtown Toronto, near King and Union stations, the role requires coordinating intake, advising clients, and collaborating with external counsel to ensure timely, compliant claim handling while supporting HR Advice on legal inquiries.

Qualifications

• Three years of experience in a Legal Claims Officer/Consultant or Paralegal role.
• University or college diploma/degree in Law or a related discipline.
• Valid P1 License.

Responsibilities

• Manage and oversee legal claims files, provide legal advice, draft docs, and represent clients before tribunals and boards.
• Coordinate intake and assessment of all legal claims from clients.
• Work with clients to gather information and ensure timely claims management.
• Support HR Advice Team on legal inquiries and requests.
• Collaborate with external counsel to manage claims, including demand letters and civil litigation.
• Communicate with Ministry of Labour, government agencies, opposing counsel, and stakeholders throughout claims lifecycle.
• Track progress of active claims using internal systems.

Skills

Legal claims experience

Client service

Attention to detail

Independent and team work

Education

Law-related diploma/degree

Tools

Microsoft Word

Excel

SharePoint

Salesforce

Job description

We are seeking a full-time Legal Claims Consultant to join our team. In this role, you will oversee the effective, consistent, and timely management of employment-related legal claims. These claims may include, but are not limited to, matters involving the Ministry of Labour (MoL), Human Rights Tribunal of Ontario (HRTO), Ontario Labour Relations Board (OLRB), and Workplace Safety and Insurance Board (WSIB).

You will be working in Downtown Toronto, off of King and Union station.

Monday - Friday 9-5:30pm

Key Responsibilities

• Manage and oversee legal claims files handled internally, including providing legal advice, drafting documentation, and representing clients before relevant tribunals and boards.
• Coordinate the intake and assessment of all legal claims received from clients.
• Work closely with clients to gather relevant information and ensure claims are managed appropriately and efficiently.
• Support and provide guidance to the HR Advice Team on legal-related inquiries and requests.
• Collaborate with external legal counsel to ensure effective management of claims under their carriage, including demand letters, civil litigation matters, and related proceedings.
• Communicate with Ministry of Labour officers, government agencies, opposing counsel, and other stakeholders throughout the lifecycle of claims.
• Track and monitor the progress of all active legal claims using the Company’s internal systems and software.
• Ensure external legal partners adhere to Company reporting standards and budgeting requirements related to legal matters.

Qualifications & Experience

• Minimum of three (3) years of experience in a Legal Claims Officer, Legal Claims Consultant, or Paralegal role.
• University or college diploma/degree in Law or a related discipline.
• Valid P1 License.

What You Bring

• Excellent verbal and written communication skills with a strong commitment to client service.
• Strong attention to detail and the ability to thrive in a fast-paced, deadline-driven environment.
• Ability to work both independently and collaboratively within a team setting.
• Proficiency in Microsoft Word, Excel, and SharePoint; experience with Salesforce is considered an asset.
• A proactive, adaptable, and positive approach to work, with the ability to manage competing priorities under pressure.
• Self-motivated with strong initiative and a solution-oriented mindset.

Perks and Benefits

• Paid day off on your birthday
• Enhanced health and dental benefits
• Registered Retirement Savings Plan (RRSP) matching program
• Prime downtown location near Union Station
• Increased vacation entitlement after 2 and 5 years of service