Leasing Specialist

CAPREIT; Richmond; On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Base salary

Paid vacation

Health & dental benefits

Employee savings plan

Employee assistance program

Professional development

Job summary

CAPREIT in Richmond, BC is seeking a Leasing Specialist to act as the frontline liaison with prospective and current residents. You will own the leasing process from initial inquiry to onboarding, proactively monitor vacancies, and help maintain high resident satisfaction through responsive service.

Key duties include collecting payments, coordinating moves, inspecting properties, and addressing concerns to meet leasing targets.

Qualifications

• 1-2 years’ experience in customer service, sales, or related field.
• High school diploma or equivalent.
• Proficient with MS Office; SAP knowledge is an asset.
• Excellent verbal and written communication.
• Willing to work evenings and weekends as required.
• Strong negotiation and resolving concerns to meet targets.
• Highly organized and detail-oriented in a fast-paced environment.
• Valid driver’s license and access to reliable transportation.

Responsibilities

• Own leasing process from inquiry to onboarding and closing.
• Proactively monitor vacancies and achieve leasing targets.
• Collect payments, inspect property and coordinate moves/maintenance.
• Deliver frontline customer service to residents and address concerns.

Skills

Customer service

Sales experience

Communication skills

Organization

Problem solving

Negotiation

Evenings/weekends flexibility

Education

High school diploma or equivalent

Tools

MS Office

SAP

Job description

Are you enthusiastic, customer-oriented and enjoy interacting with people?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing Specialist.

The successful candidate must be available to work Monday - Friday 9:00am - 5:30pm possess a valid driver's license, and have access to a personal vehicle for work-related travel. Mileage and other approved travel expenses will be reimbursed.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Resident Ambassador

About the Leasing Specialist opportunity:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru

Collect payments, inspect the property and facilitate resident moves and maintenance request.

What You Need To Succeed

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

What’s in it for you?

In This Role You Will Be Rewarded With

• Competitive Base Salary starting between $44,000 - $48,000
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!