Leasing Professional - Arris East

Hines; Calgary; On-site; CAD 50,000 - 55,000; Full time

Job summary

Hines is seeking a Leasing Professional in Calgary to join our team. You will partner with the property team on marketing, advertising, and sales activities while ensuring resident satisfaction throughout the lease term.

Responsibilities include tours, screening, leasing documentation, and coordinating renewals. The role supports marketing plans and revenue goals, with a need for strong communication and flexibility in scheduling.

Qualifications

• High school diploma or equivalent from an accredited institution.
• Prior experience in customer service or sales preferred.
• Must hold or obtain a real estate leasing agent license for Georgia within 120 days.
• Basic to intermediate knowledge of Microsoft Office.
• Experience with property management software; Entrada a plus.
• Excellent verbal and written communication skills.
• Indoor work ~95% of the time; outdoor ~5%.
• Ability to lift up to 25lbs.
• Flexible schedule including weekends and holidays.

Responsibilities

• Conduct property tours to future residents and visitors.
• Process documentation such as credit screening, background checks, lease and move-in packages and lease signing.
• Inspect apartments prior to occupancy and ensure they are in excellent condition before move-in.
• Develop marketing plans to sustain occupancy and stay informed about current market.
• Use and create promotional items and technology to communicate with prospects and generate revenue.
• Direct marketing, advertising and sales activities to achieve revenue and occupancy goals.
• Assist with lease renewals and communications.
• Build relationships with prospective residents to finalize leases or renewals.

Skills

Customer service

Sales experience

Microsoft Office

Communication skills

Property management software

Education

High school diploma or equivalent

Real estate leasing agent license (GA)

Tools

Entrada

Property management software

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm with $95B+ in assets under management and operations in 30+ countries, Hines Living is one of the firm’s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!

As a Leasing Professional at Arris East with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals.. Responsibilities include, but are not limited to:

• Conduct property tours to future residents and visitors

• Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing

• Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in

• Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market

• Use and create promotional items and technology to communicate with potential prospects and generate revenue

• Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy

• Assist with the lease renewal program and the communication process

• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution

• Prior experience in customer service or sales experience preferred

• Must currently hold or obtain a real estate leasing agent license for the state of Georgia within 120 days

• Basic to Intermediate knowledge of Microsoft Office

• Experience with property management software preferred; Entrada experience a plus

• Excellent verbal and written communication skills

• Work indoors approximately 95% of the time and outdoors approximately 5% of the time

• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms

• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings

• Ability to lift up to 25lbs

• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters

• Transfer properties and work overtime as business needs deem appropriate

• Ability to work a flexible schedule including weekends and holidays

• Compensation: $50,000 - $55,000

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.