Leasing Agent (Part-Time)

Zen Residential Ltd.; Edmonton; On-site; CAD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive pay

Bonus program

Paid vacation

RECA reimbursement

Professional development

Career advancement

Supportive team

Job summary

Zen Residential Ltd. is seeking a part-time Leasing Agent to drive occupancy across our Alberta portfolio, with emphasis on evenings and weekends when prospects are most available.

You will handle prospect communications, showings, applications, and coordination with on-site property managers to move applicants toward signed leases. The role includes a performance-based bonus, paid vacation, RECA education reimbursement, and opportunities for professional development within a fast-growing

Qualifications

• Experience in sales/leasing or customer-facing residential real estate.
• Strong communication and interpersonal skills with rapport-building ability.
• High conversion orientation and ability to guide prospects through a decision.
• Detail-oriented with multiple prospects, showings, and follow-ups.
• Experience with CRM platforms; GHL and Yardi are assets.
• Knowledge of the Alberta rental market and AHRC considerations is a plus.
• RECA licence or willingness to obtain (education reimbursement provided).

Responsibilities

• Respond promptly to inquiries via ILS platforms, email, CRM, and phone.
• Manage prospect interactions in CRM, maintain lead stages and notes.
• Follow up to move prospects from inquiry to showing to signed lease.
• Schedule and conduct showings and virtual tours; present units and features.
• Achieve leasing targets set by VP Leasing; focus on speed to lease and absorption.
• Complete traffic reports, showing logs, and leasing paperwork weekly.
• Maintain lead and lease data in CRM and Yardi Voyager; provide weekly updates to VP Leasing.

Skills

Sales & Leasing

Customer Service

CRM experience

GHL

Yardi Voyager

Alberta rental market knowledge

Education

RECA licence

Tools

GHL

Yardi Voyager

Job description

About Zen Residential

Zen Residential Ltd. is a growing residential property management company proudly managing multifamily and single-family homes across Alberta and Saskatchewan. Our team is dedicated to creating exceptional resident experiences, building strong communities, and delivering outstanding service at every property we manage.

About Zen Residential

Zen Residential Ltd. is a growing residential property management company proudly managing multifamily and single-family homes across Alberta and Saskatchewan. Our team is dedicated to creating exceptional resident experiences, building strong communities, and delivering outstanding service at every property we manage.

As we continue to expand, we are looking for passionate professionals who take pride in their work and are committed to making a positive impact on the communities they serve.

About The Role

Reporting to the VP Leasing, Revenue and Growth, the Leasing Agent (Part-Time) plays a critical role in driving occupancy and revenue growth across the Zen Residential portfolio. This is a part‑time position focused on evenings and weekends, covering peak showing hours when prospects are most available. The role spans leasing activity from first contact through to signed lease, with a strong emphasis on conversion, speed to lease, and prospect experience.

The successful candidate has strong communication, organization, and follow‑up skills, with a natural ability to build rapport and guide prospects through a decision. This role collaborates closely with on‑site Property Managers and the broader leasing team.

This role includes a performance‑based bonus structure designed to reward accelerated lease‑up absorption, with enhanced per‑unit compensation tied to signing milestones. Speed to lease is a primary measure of success.

What You Will Do

Prospect Communication and Lead Management

• Respond promptly to all inbound inquiries via ILS platforms, email, CRM, and phone.
• Manage all prospect interactions in the CRM pipeline, maintaining accurate lead stages, notes, and follow‑up tasks.
• Conduct timely follow‑up sequences to advance prospects from inquiry through to showing and signed lease.
• Deliver a consistently high‑quality prospect experience aligned with Zen Residential standards.

Leasing and Marketing

• Schedule and conduct suite showings and virtual tours, adapting your approach to the prospect and unit type.
• Present available suites, building amenities, and community features compellingly and accurately.
• Follow up post‑showing with timely, personalized outreach to advance prospects toward a decision.
• Achieve monthly and seasonal leasing targets as established by the VP Leasing.
• Prioritize leases within the bonus window to maximize absorption and per‑unit earnings.

Application Processing

• Ensure accuracy and completeness of prospective resident applications, credit information, landlord references, and employer references prior to review.
• Review prospect inquiries daily and schedule appointments using the lead management system.
• Liaise with the Property Manager on application approvals and move‑in coordination.

Marketing and ILS Management

• Maintain up‑to‑date, high‑quality listings across all active ILS platforms including Rentfaster, Rentals.ca, and Kijiji.
• Flag listing performance issues, availability discrepancies, or pricing gaps to the VP Leasing.
• Participate in ongoing sales training and leasing skills development as provided by Zen Residential.

Reports and Documentation

• Complete traffic reports, showing logs, and related leasing paperwork on a weekly basis.
• Maintain accurate lead and lease data in both the CRM and Yardi Voyager.
• Provide weekly leasing activity updates to the VP Leasing.

Customer Satisfaction

• Deliver an exceptional prospect and new resident experience from first contact through move‑in.
• Address prospect concerns promptly and elevate unresolved issues to the Property Manager.
• Actively solicit Google reviews from satisfied new residents in the post‑move‑in window.

Suite Readiness and Property Standards

• Ensure show suites are presentation‑ready prior to all scheduled showings.
• Flag maintenance or turnaround issues impacting suite availability to the Property Manager.
• Maintain a professional, welcoming presence on‑site during leasing hours.

Team Collaboration

• Work constructively with on‑site Property Managers, the VP Leasing, and the broader leasing team to meet occupancy targets.
• Assist with move‑in coordination as required.
• Support community events and resident engagement activities as directed.

What You Bring

• Demonstrated experience in sales, leasing, or a customer‑facing residential real estate role.
• Strong communication and interpersonal skills with a natural ability to build rapport quickly.
• High conversion orientation and comfort guiding prospects through a decision process.
• Detail‑oriented with the ability to manage multiple prospects, showings, and follow‑up sequences simultaneously.
• Proficiency in CRM platforms and property management software. Experience with GHL and Yardi is considered an asset.
• Knowledge of the Alberta rental market and AHRC compliance considerations is considered an asset.
• Professional demeanour with an unwavering commitment to delivering exceptional customer service.
• Valid driver's licence and reliable transportation.
• Must be available to work evenings and weekends. This is a part‑time role scheduled during peak leasing hours.
• RECA licence or willingness to obtain (education reimbursement provided by Zen Residential).

Why Join Zen Residential?

• Competitive part‑time compensation with a performance‑based bonus program tied to leasing milestones.
• Paid vacation.
• RECA education reimbursement.
• Professional development opportunities.
• Career advancement within a growing organization.
• Supportive and collaborative team environment.

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest‑growing property management companies.

We thank all applicants for your interest; however, only those selected for an interview will be contacted.

Zen Residential Ltd. is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds, experiences, and identities and are committed to providing an equitable recruitment and employment experience for all.