Leasing Agent

TerraCorp Management Inc.; Waterloo; On-site; CAD 30,000 - 60,000; Full time

Job description

Leasing Agent

TerraCorp Management is seeking a permanent, full-time Leasing Agent, who is energetic, hard-working, and detail-oriented. This role involves assisting in property setup and renting alongside a strong leasing team for properties located in Waterloo, Guelph, and Kitchener.

WHAT’S IN IT FOR YOU

• Free on-site parking
• Company Events
• Employee Assistance Program

WHAT YOU WILL DO IN THIS ROLE

• Manage and maintain occupancy levels by applying experienced closing techniques
• Responsible for all aspects of the leasing process, including leasing apartments, preparing lease paperwork, leasing administrations, and assisting new residents through the move-in process
• Schedule, organize, and lead tours
• Promptly and professionally address phone calls and emails
• Qualify prospective residents to determine their needs and suitability as candidates
• Provide exceptional customer service and sell the brand while highlighting the benefits of community amenities
• Maximize follow-up programs associated with new rental applications and incoming service for new residents
• Deliver high standards of understanding in product knowledge, following leasing processes and policies
• Assist with completing weekly, monthly, and special reports as needed
• Provide support in monthly audits to ensure leasing and operational success
• Other duties as assigned

WHAT WE ARE LOOKING FOR

• Passion for excellence in delivering superior customer service
• Demonstrated leadership skills in mentoring and growing a leasing team with positive team morale
• 2-10 years of direct residential leasing experience
• Strong interpersonal and communication skills, both written and verbal
• Excellent organizational skills with a strong ability to prioritize and multi-task
• Passion for creative problem-solving and ideation of innovative solutions
• Commitment to discretion and confidentiality

Hours:

• 8-hour shift
• Tuesday to Saturday

We pride ourselves on the strong relationships we build with our residents, striving to match people with apartments that fit their budgets. At TerraCorp Management, we're committed to being a property management company that people can trust, providing you with a place you can proudly call home.

We are strongly committed to employment equity and support diversity. If you require accommodation during the application process, please advise in your cover letter.

By applying to this position, you confirm you possess either Canadian citizenship, permanent resident status, or a work permit.

We would like to thank all applicants for your interest in working as part of our team! Only those selected to move forward in the recruitment process will be contacted.

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Administrative, and Other