Lease up and Occupancy Clerk

Jobless; Langford; On-site; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Competitive wages

Paid vacation

Extended health and dental

Municipal Pension Plan

Health & Wellness Program

Professional Development Program

Flex Day Program

Job summary

M’akola Housing Society (MHS) in Langford, BC, is seeking a Lease up and Occupancy Clerk for a full-time permanent role, Monday to Friday, 37.5 hours per week. The position reports to the Director of Lease up and Occupancy and starts at 29.00 per hour.

Responsibilities include processing applications, tenant selections, subsidy calculations, and coordinating maintenance requests, while delivering prompt and accurate service to applicants, tenants, and staff.

Qualifications

• 3 years of office experience and at least 1 year providing excellent customer service and detailed information to the public
• Post-secondary courses in office or business administration
• Excellent grammar, spelling, and punctuation skills
• Strong mathematical and analytical skills
• Knowledge of the Residential Tenancy Act or willingness to learn
• Experience using Microsoft Word, Excel, and Outlook
• Experience providing service in a Contact Centre environment an asset
• Experience working in and with the Indigenous community would be an asset

Responsibilities

• Process applications and tenant selections
• Calculate subsidies and manage maintenance requests
• Provide prompt, thorough, and accurate service to applicants, tenants, and staff
• Collaborate with the Lease up and Occupancy team and report to the Director
• Maintain centralized services and records

Skills

Customer service

Attention to detail

Strong math skills

Communication skills

Public service mindset

Team collaboration

Education

Post-secondary courses in office or business administration

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

EMPLOYMENT OPPORTUNITY
Lease up and Occupancy Clerk- Full Time
M’akola Housing Society - Langford, BC

Position Summary

M’akola’s Lease up and Occupancy Team provides centralized services to applicants, tenants, and property management staff for all aspects of applications processing, tenant selections, subsidy calculations, and maintenance requests, and will work cooperatively in a team environment to provide prompt, thorough, and accurate service. The Lease up and Occupancy Clerk is assigned work as required based on changing business needs and reports directly to the Director of Lease up and Occupancy.

This position is full-time, permanent, Monday – Friday, 37.5 hours per week from 8:30 am to 4:30 pm, based out of the Admin & Finance Office in Langford. This position starts at $29.00 per hour.

What We Offer

• Competitive wages and annual reviews
• Paid vacation and sick leave
• Additional paid time off between Christmas and New Years
• Municipal Pension Plan (MPP)
• Extended health and dental
• Employee Assistance Program (EAP)
• Health & Wellness Program includes $250/year
• Professional Development Program
• Flex Day Program

Requirements

• 3 years of office experience and at least 1 year providing excellent customer service and detailed information to the public
• Post-secondary courses in office or business administration
• Excellent grammar, spelling, and punctuation skills
• Strong mathematical and analytical skills
• Knowledge of the Residential Tenancy Act or willingness to learn
• Experience using Microsoft Word, Excel, and Outlook
• Experience providing service in a Contact Centre environment an asset
• Experience working in and with the Indigenous community would be an asset

Other

• Provide a clear Criminal Record Check prior to hiring, cost covered by MHS
• First Aid Level 1 certificate, cost covered by MHS
• WHMIS Certificate, cost covered by MHS

Who We Are

M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. Our portfolio spans the entire province and involves property management, asset management, Assisted Living, and providing professional consulting services to other service providers. We have energetic and engaged teams. Each member brings a unique approach and skillset, and together we are committed to delivering high-quality service to our tenants and their communities. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential.

We welcome applications from all backgrounds and hire employees of all cultures including Indigenous and non-Indigenous. Our Indigenous employees have diverse backgrounds including status, non-status, Metis, and Inuit. Preference will be given to applicants of Indigenous ancestry as per Section 41 of the BC Human Rights Code. MHS is an equal opportunity employer that is committed to an inclusive and barrier-free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted.

Closing Date: Open until filled.

Only those selected for interviews will be contacted.