Administrative Assistant - Housing (6-Month Term)

Jobless; Victoria; Hybrid; CAD 39,000 - 44,000; Full time

Benefits offered by this job

Benefits package

3 weeks vacation

RRSP matching

Extended health & dental insurance

Employee Assistance Program

CUPE1978 union

Job summary

Greater Victoria Housing Society (GVHS) is seeking an Administrative Assistant - Housing in Victoria, BC. This full-time role provides clerical support to the Housing team and serves as a primary customer service contact for tenants and applicants.

You will work under the Manager of Housing, handle data entry, maintain records, and coordinate with other GVHS departments and external agencies. The position includes benefits, unionized CUPE Local 1978, and a 35-hour work week.

Qualifications

• General knowledge of office administration procedures and processes; familiarity with Outlook, Word and Excel.
• Excellent attention to detail in data collection, reporting and entry.
• Ability to manage tasks, time and priorities across multiple issues.
• Excellent interpersonal skills; empathetic with clients under stress, maintaining professionalism and confidentiality.
• Effective written and verbal communication skills.
• Resourceful and able to learn housing program policies and tenancy agreements.
• Ability to cooperate with GVHS departments supporting onboarding of new tenants.
• Ability to cooperate with other agencies supporting our applicants and tenants.
• Ability to work collaboratively with coworkers.

Responsibilities

• Provide clerical support and act as a primary customer service agent for the Society.
• Support the Manager of Housing and the Housing Department with clerical and general administrative duties.
• This is a full-time position.

Skills

Office administration

Attention to detail

Time management

Interpersonal skills

Verbal & written communication

Resourceful

Housing program policies

Team collaboration

Tools

Outlook

Word

Excel

Job description

Quick Overview

Our Housing team advertises, shows, and rents out vacant units. They work with BC Housing to ensure that tenants are the right fit for our subsidized buildings and that their rents stay appropriate for their income levels. This position includes administrative tasks, supporting senior team members, and liaising with stakeholders and potential tenants.

Who We Are

Greater Victoria Housing Society (GVHS) is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving and livable communities. GVHS is a housing provider for those who are able to live independently.

GVHS is an equal opportunity employer committed to an inclusive, equitable and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression or any other basis protected by law. GVHS is a living wage employer.

GVHS acknowledges that it organizes and works on the traditional territories of the Lekwungen peoples, and that the land’s historical relationships with the Songhees, Esquimalt and WSÁNEĆ peoples have existed since time immemorial.

What We Offer

GVHS offers a comprehensive benefits package including competitive wages, 3 week’s vacation to start, generous sick and family responsibility leave, employer matched RRSP, extended health and dental insurance and an Employee Assistance Program.

What You Will Do

Reporting to the Manager of Housing, the Administrative Assistant - Housing is clerical support and acts as a primary customer service agent for the Society. The Administrative Assistant - Housing will support the Manager of Housing and the Housing Department with clerical and general administrative duties in support of our vision of a world where everyone has a place to call home. This is a full-time position.

What You Bring

• General practical knowledge of office administration procedures and processes, including skills using office computer programs such as Outlook, Word and Excel.
• Excellent attention to detail in collecting and reporting and entering data.
• Ability to manage tasks, time and priorities to handle a number of different issues in a responsive and timely manner.
• Excellent interpersonal skills, including being empathetic to clients and working through situations with others who are under stress, either in person or on the phone, maintaining respect, professionalism and confidentiality at all times.
• Effective communications skills both verbally and in writing
• Demonstrated ability to be resourceful, to be able to learn and apply details of multiple housing program policies, Tenancy Agreements, and other guidelines.
• Ability to co-operate across GVHS departments supporting the onboarding of new tenants.
• Ability to co-operate with other agencies supporting our applicants and tenants.
• Ability to work collaboratively with co-workers

Your Working Conditions

• Union Membership: CUPE Local 1978
• Hours of Work as provided in the Collective Agreement.
• Submit to Criminal Record check.
• Office environment – Business Casual Dress Code

Compensation

$28.43/hr (35 hour work week)

This is a union position with CUPE1978.

For a complete job description please visit https://greatervichousing.org/about/careers/