Learning Management System Administrator

Faculty of Applied Sciences & Technology at Humber Polytechnic; Toronto; Hybrid; CAD 53,000 - 61,000; Full time

Benefits offered by this job

Building Humber's future

Diverse, supportive team

Modern tools and tech

Job summary

Humber Polytechnic is seeking a Learning Management System Administrator to support the North Campus LMS within a hybrid work arrangement. You will coordinate with IT Services, Banner, and academic partners to ensure system alignment and reliable operation.

Key duties include day-to-day LMS administration, advanced technical support, vendor liaison, and building datasets. You’ll provide tier-three support for faculty, staff and students and help evaluate new ed-tech solutions for institutional

Qualifications

• Three-year diploma/degree in educational technologies or related field.
• Ongoing upgrading and training relevant to the LMS and ed tech tools.
• Five years of experience in an Education Technology environment with project management.
• Experience administering a robust LMS in a medium to large institution.
• Experience creating and maintaining databases with current tools.
• Ability to collaborate across departments and communicate effectively.

Responsibilities

• Support the day-to-day operations, maintenance, and overall performance of the Learning Management System (LMS).
• Provide advanced technical support, troubleshooting, and vendor coordination for LMS stability.
• Work closely with the Banner team and ITS to ensure systems alignment.
• Create and maintain relevant databases and datasets.
• Provide tier-three escalated support for faculty, staff and students for the LMS and related ed-tech tools.
• Work with vendors to troubleshoot Learning Tools Interoperability and educational technology issues.

Skills

LMS administration

Project management

Education technology

Database management

Interpersonal skills

Education

Education technology degree

Tools

Banner

Job description

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance , we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring that Humber offers the right programs and the most effective teaching and learning approaches to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported in growing and bringing their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Learning Management System Administrator

Status: PNRK - Project of a Non-Recurring Kind

Hours: 40 hours per week

Faculty/Department: Digital Learning

Campus/Location: North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.

Salary: Min. $38.25 – Max. $44.32

About Digital Learning at Humber:

Digital Learning at Humber Polytechnic supports innovative, accessible, and engaging teaching and learning through the effective use of digital technologies. The department works collaboratively with faculty and academic partners to enhance learning experiences, strengthen digital teaching practices, and support the delivery of high-quality education across Humber.

About the Learning Management System Administrator Role:

In addition to the Learning Management System, the Learning Management System Administrator supports other educational technology tools and may act as a backup administrator for key systems. The position provides business analysis and project management support for new and ongoing initiatives, working closely with Information Technology Services, Banner, and institutional stakeholders to ensure system alignment, integration, and successful project delivery. The Learning Management System Administrator also provides advanced (tier-three) support, advises on course builds, and evaluates emerging technologies for potential institutional adoption.

Key Duties

Support the day-to-day operations, maintenance, and overall performance of the Learning Management System (LMS).

Provide advanced technical support, troubleshooting, and vendor coordination to ensure LMS stability, reliability, and issue resolution.

Work closely with the Banner team and Information Technology Services to ensure systems remain aligned.

Create and maintain relevant databases and datasets.

Provide tier-three escalated support for faculty, staff and students for the Learning Management System and related third-party educational technologies.

Work with vendors to troubleshoot Learning Tools Interoperability and educational technology issues.

About You:

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

3-year diploma/degree A diploma or degree related to educational technologies or computer software.

On-going upgrading and training relevant to the LMS and other ed tech tools supported in Innovative Learning

Experience/Skills

Five years: Related, progressively responsible experience in an Education Technology environment with evidence of effective project management and strong interpersonal skills.

Direct experience with the administration of a robust, mainstream LMS tool in a medium- to large institution.

Experience creating and maintaining databases using current authoring tools.

Demonstrated capacity for establishing and maintaining good working relationships across multiple departments in a large institution

Excellent communication and interpersonal skills and a demonstrated ability to work independently and collaboratively with the team environment.

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([e-mail]).

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

Position Type Support - Project of a Non-Recurring Kind