Learning & Development Coordinator (Calgary, AB)

Surerus Pipeline Inc.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

Surerus Pipeline Inc. seeks a Learning & Development Coordinator to enhance training initiatives within the organization. This role encompasses managing various L&D programs, fostering employee growth, and collaborating with stakeholders to develop engaging learning experiences. Ideal candidates will demonstrate attention to detail and possess organizational skills to thrive in a dynamic work environment.

Qualifications

• 2-4 years of experience in project coordination or administrative support, preferably in training or HR.
• Previous experience with Learning Management or Human Resources Information Systems.

Responsibilities

• Coordinate internal and external training programs, assisting with performance reviews and educational assistance.
• Support compliance tracking and key L&D metrics, maintain the compliance management software.

Skills

Data Management

Microsoft Office

Organizational Skills

Adaptability

Education

High School Diploma or equivalent

Certificate or diploma in a related field

Job description

ROLE
Surerus Murphy Joint Venture is looking for a Learning & Development Coordinator who supports the Learning & Development Lead in developing, sourcing, coordinating, and tracking learning in all areas of the business, in line with the Company’s Learning & Development (L&D) Strategy. This role will be supporting Learning & Development initiatives in Canada and USA.

As the organization continues to evolve, this role will offer opportunities for growth and expansion, allowing the successful candidate to take on new responsibilities and contribute to shaping future learning initiatives. The ideal candidate will be highly organized, detail-oriented, and passionate about fostering growth and engagement in a dynamic workplace.

KEY RESPONSIBILITIES
Learning & Development Program Management

• Support internal and external training programs, including vendor sourcing and collaborating with stakeholders to ensure effective implementation.
• Provide support in managing the Performance & Development Review Program, including tracking completions and assisting with communication and education efforts.
• Process Educational Assistance applications as per the Company’s Educational Assistance Standard and apply for training grants when applicable.
• Support the administration and coordination of the Company’s Student Programs.
• Assist with the management of Leadership Development Programs, including scheduling, participant tracking, and supporting program enhancements.
• Actively participate in the continuous improvement cycle for existing L&D programs by gathering, and tracking feedback from participants, trainers, and stakeholders.
• Organize and schedule instructor-led training sessions, including venue booking, materials preparation, and facilitator coordination.
• Enroll learners into online courses, ensuring proper registration, access, and troubleshooting any enrollment issues.
• Act as the primary point of contact for learner questions and issue resolution.
• Conduct L&D section of employee orientations to ensure seamless onboarding.

Compliance Management, Reporting & Analytics

• Maintain the Company’s Compliance Management software, including compliance tracking, course and certificate management, reporting, and troubleshooting.
• Facilitate training for system administrators and provide support for inquiries.
• Track key L&D metrics such as training compliance, participation rates, and learner feedback.

Project Support & Content Development

• Support project kick offs including creating training requirement matrices and setting up project specific assignments in the Company’s Compliance Management software.
• Assist in online course development with Subject Matter Experts using MS PowerPoint and other tools.
• Continuously improve training materials and methodologies based on feedback and best practices.

Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company.

POSITION REQUIREMENTS
Qualifications

• High School Diploma or equivalent.
• A certificate or diploma in a related field is considered an asset.

Experience

• 2-4 years of experience in a project coordination or administrative support role, preferably within a training, HR, or L&D function .
• Previous experience with Learning Management or Human Resources Information Systems.

Skills and Knowledge

• Ability to learn quickly and adapt to changing circumstances.
• Hands-on experience with data management and proficiency with Microsoft Office programs.
• Ability to manage multiple projects and tasks simultaneously with high attention to detail
• Familiarity with adult learning principles and instructional design processes is considered an asset.

WORKING CONDITIONS
This position is office based and works in our permanent location in Calgary, AB. This position requires occasional travel to offices and project sites in both Canada and the US.

REPORTING RELATIONSHIPS
The Learning & Development Coordinator reports to the Learning & Development Lead.

ROLE
Surerus Murphy Joint Venture is looking for a Learning & Development Coordinator who supports the Learning & Development Lead in developing, sourcing, coordinating, and tracking learning in all areas of the business, in line with the Company’s Learning & Development (L&D) Strategy. This role will be supporting Learning & Development initiatives in Canada and USA.

As the organization continues to evolve, this role will offer opportunities for growth and expansion, allowing the successful candidate to take on new responsibilities and contribute to shaping future learning initiatives. The ideal candidate will be highly organized, detail-oriented, and passionate about fostering growth and engagement in a dynamic workplace.

KEY RESPONSIBILITIES
Learning & Development Program Management

• Support internal and external training programs, including vendor sourcing and collaborating with stakeholders to ensure effective implementation.
• Provide support in managing the Performance & Development Review Program, including tracking completions and assisting with communication and education efforts.
• Process Educational Assistance applications as per the Company’s Educational Assistance Standard and apply for training grants when applicable.
• Support the administration and coordination of the Company’s Student Programs.
• Assist with the management of Leadership Development Programs, including scheduling, participant tracking, and supporting program enhancements.
• Actively participate in the continuous improvement cycle for existing L&D programs by gathering, and tracking feedback from participants, trainers, and stakeholders.

Training Coordination & Learner Support

• Organize and schedule instructor-led training sessions, including venue booking, materials preparation, and facilitator coordination.
• Enroll learners into online courses, ensuring proper registration, access, and troubleshooting any enrollment issues.
• Act as the primary point of contact for learner questions and issue resolution.
• Conduct L&D section of employee orientations to ensure seamless onboarding.

Compliance Management, Reporting & Analytics

• Maintain the Company’s Compliance Management software, including compliance tracking, course and certificate management, reporting, and troubleshooting.
• Facilitate training for system administrators and provide support for inquiries.
• Track key L&D metrics such as training compliance, participation rates, and learner feedback.

Project Support & Content Development

• Support project kick offs including creating training requirement matrices and setting up project specific assignments in the Company’s Compliance Management software.
• Assist in online course development with Subject Matter Experts using MS PowerPoint and other tools.
• Continuously improve training materials and methodologies based on feedback and best practices.

Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company.

POSITION REQUIREMENTS
Qualifications

• High School Diploma or equivalent.
• A certificate or diploma in a related field is considered an asset.

Experience

• 2-4 years of experience in a project coordination or administrative support role, preferably within a training, HR, or L&D function .
• Previous experience with Learning Management or Human Resources Information Systems.

Skills and Knowledge

• Ability to learn quickly and adapt to changing circumstances.
• Hands-on experience with data management and proficiency with Microsoft Office programs.
• Ability to manage multiple projects and tasks simultaneously with high attention to detail
• Familiarity with adult learning principles and instructional design processes is considered an asset.

WORKING CONDITIONS
This position is office based and works in our permanent location in Calgary, AB. This position requires occasional travel to offices and project sites in both Canada and the US.

REPORTING RELATIONSHIPS
The Learning & Development Coordinator reports to the Learning & Development Lead.
We thank all applicants in advance. Only those selected for an interview will be contacted.

Department: Human Resources
This is a permanent position

Visit Careers at Surerus Murphy Joint Venture

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Other Information

* Can you show proof of your legal right to work in Canada? Current SMJV or WHC employees, please select Yes regardless of status. Yes No * Do you have experience working in the Pipeline Construction industry? * Do you have experience working in the infrastructure/facilities construction industry? * How many years of experience do you have working in a similar position? Voluntary Self Declaration: Answering these questions is completely voluntary and used for reporting and monitoring purposes only. Indigenous Peoples: "An Indigenous person is a North America Indian or a member of a First Nation, Metis, or Inuit. North American Indians or members of a First Nation include status, treaty, or registered Indians, as well as non-status or non-registered Indians. Are you an Indigenous person? If yes, what is your Indigenous Community affiliation? Other: if your community was not listed above please provide: * How did you hear about this position? * What are your salary expectation for this position? * Have you ever worked for Surerus Murphy Joint Venture, Surerus Pipeline Inc., or WHC Energy Services in the past?