Learning & Community Enablement Designer

Multi-Health Systems Inc. (MHS); Vancouver; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Multi-Health Systems Inc. (MHS) is seeking a Learning & Community Enablement Designer to support a global network of training partners and practitioners.

You will create learning experiences, resources, and engagement programs to help practitioners apply MHS solutions with clients. You will collaborate with Product, Marketing, Sales, and Customer Success teams to translate needs into actionable learning journeys and enablement resources.

Qualifications

• 3+ years in learning design, professional education, enablement, or related field.
• Strong adult learning principles and experience designing for professionals.
• Excellent relationship-building and virtual facilitation skills.
• Strong organizational and project management abilities.

Responsibilities

• Support and engage training partners and practitioner communities.
• High-impact enablement initiatives with partners and practitioners.
• Design and manage webinars, learning events, communications, and community activities.
• Create and maintain enablement resources, guides, toolkits, and best-practice materials.
• Monitor engagement metrics and identify opportunities to improve success.
• Collaborate with Product, Marketing, Sales, and Customer Success teams to share resources.
• Design learning journeys from onboarding to advanced application.
• Develop blended learning solutions including self-paced learning and workshops.

Skills

Learning design

Community management

Enablement programs

Stakeholder management

Virtual facilitation

Project management

Data analysis

Learning technologies

Tools

Articulate Storyline

Excel

LMS platforms

Data visualization tools

Job description

Multi-Health Systems Inc. (MHS) is a leading developer of innovative scientific assessments and technology solutions. Our Assessments and Tools are used in a wide range of critical decision-making processes in every type of industry. Our tools are trusted to inform recruitment, leadership development, career planning, team building and collaboration and more.

Founded in 1983, MHS is a growing company, powered by an exceptional team of passionate, innovative, professionals dedicated to the research, design, and promotion of high-quality assessments and solutions that make a difference. This environment fosters a unique corporate culture and MHS was one of only eight employers to receive the American Psychological Associations’ Psychologically Healthy Workplace Award, is a Best Managed Company since 2012, and received the Training Magazine Network Choice Award for Measurement, Training and Assessment in 2019 and 2020.

THE JOB

We are currently seeking a Learning & Community Enablement Designer to support the success of our global network of training partners and practitioners. This role combines learning design, partner enablement, and community engagement. You will work closely with training partners, practitioners, subject matter experts, and the Talent Enablement Specialist to create learning experiences, resources, and engagement programs that help practitioners successfully apply MHS solutions with their clients.

CORE RESPONSIBILITIES

Community & Partner Enablement (60%)

• Support and engage MHS training partners and practitioner communities, serving as a key point of contact for enablement initiatives.
• Partner with the Talent Enablement Specialist to develop programs that help practitioners activate clients and maximize the impact of MHS solutions.
• Design and manage webinars, learning events, communications, and community engagement activities.
• Create and maintain enablement resources, implementation guides, toolkits, and best-practice materials.
• Monitor engagement and adoption metrics and identify opportunities to improve partner and practitioner success.
• Support onboarding and ongoing development of training partners.
• Collaborate with Product, Marketing, Sales, and Customer Success teams to communicate new resources, offerings, and best practices.
• Design and maintain learning journeys that support practitioner development from onboarding through advanced application.
• Develop blended learning solutions, including self-paced learning, webinars, virtual workshops, job aids, and performance support resources.
• Partner with subject matter experts to translate business and learner needs into engaging learning experiences.
• Support the enhancement of certification and post-certification learning pathways.
• Develop practitioner guides and enablement resources that support the effective application of MHS assessments and solutions with client organizations.
• Evaluate learning effectiveness and continuously improve programs based on feedback and data.

WHAT YOU BRING

You are passionate about helping practitioners translate learning into meaningful client outcomes. You enjoy balancing relationship management, community building, learning design, and program execution. You thrive in collaborative environments and are motivated by creating learning experiences and enablement programs that help people succeed.

Core Qualifications:

• 3+ years of experience in learning design, professional education, enablement, community management, or a related field.
• Strong understanding of adult learning principles and experience designing engaging learning experiences for professional audiences.
• Excellent relationship-building, stakeholder management, communication, and virtual facilitation skills.
• Strong organizational and project management abilities, with the capacity to manage multiple priorities and deliver high-quality resources.

Nice-to-Have Qualifications:

• Experience administering, interpreting, or supporting psychometric assessments such as EQ-i 2.0, EQ 360, personality, leadership, or talent assessments.
• Familiarity with practitioner certification programs, customer education, or professional credentialing.
• Knowledge of leadership development, coaching, organizational effectiveness, talent management, or assessment-based learning solutions.
• Experience working with external trainers, facilitators, coaches, consultants, or practitioner networks.

Technical Skills:

• Experience using learning technologies such as LMS platforms, virtual learning tools, and content authoring software (Articulate Storyline).
• Experience using Excel, LMS reports, dashboards, or data visualization tools to analyze learning, engagement, and adoption data.

LIFE AT MHS

We are an inclusive and collaborative team who encourage everyone here to learn, grow and THRIVE. Our flexible work arrangement includes the ability to work from home and location flexibility: you can be located anywhere that allows you to align your workday hours with Eastern Standard Time.

MHS Inc. is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. Please let us know if you require accommodation at any stage of the application process or want more information on our accommodation policies. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Disclaimer: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, note taking during interviews, or communicating with applicants. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.