Learning and Development Specialist

CI Financial; Toronto; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Modern HQ location

Training reimbursement

Paid professional designations

Employee savings plan

Corporate discount program

Enhanced group benefits

Parental leave top-up program

Fitness membership discounts

Job summary

A financial services firm in Toronto is seeking a Learning and Development Specialist to design and facilitate innovative training programs for employees. The successful candidate will leverage their instructional design skills and 3+ years of related experience to create impactful learning solutions. Strong proficiency in MS O365 and experience with e-learning tools are essential. This role is based in a modern office location within walking distance from Union Station.

Qualifications

• Minimum of 3 years progressive experience in financial services in a similar role.
• Advanced knowledge of instructional systems design methodology.
• Experience with authoring and e-learning design software.

Responsibilities

• Develop and deliver engaging learning experiences in-person, blended, and online.
• Conduct needs assessments to determine appropriate learning solutions.
• Evaluate learner application of skills and knowledge.

Skills

Instructional Design

Adult Learning Principles

Creativity in Learning Experiences

Proficiency in MS O365

Bilingual English/French

Education

Business-related university degree/college diploma

Tools

Storyline

Articulate 360

Job description

Job Summary

We are currently seeking a Learning and Development Specialist to support CI Wealth with the design, facilitation and coordination of learning and development programs for internal CI employees, advisors and staff members. The successful candidate will develop and deliver engaging, creative learning experiences across in-person, blended, and online formats to improve individual and organizational performance.

What You Will Do

• Develop and deliver engaging and impactful learning experiences in-person, blended, and online.
• Conduct needs assessment to determine appropriate learning solutions and delivery methods.
• Engage learners to achieve training objectives focused on specific job tasks or role responsibilities.
• Translate complex problems and processes into clear, learner‑friendly content.
• Lead and manage a training group in a professional learning environment.
• Evaluate learner application of skills and knowledge through observation and testing.
• Provide performance coaching and constructive feedback to achieve deliverables.
• Assist other members of the Learning and Development team as needed.
• Collaborate with subject matter experts to keep training material current.
• Facilitate in‑class and virtual/online learning experiences as required.

What You Will Bring

• Business‑related university degree/college diploma, or equivalent work experience.
• Minimum of 3 years progressive experience in financial services in a similar role.
• Positive and resilient personality embracing feedback and continuous improvement.
• Ability to work agilely within tight timeframes and content guidelines.
• Proficiency in MS O365 (Teams, OneDrive, PowerPoint, Excel).
• Course(s) in adult learning principles for instructional design and/or facilitation (asset).
• Successful completion of Canadian Securities Course/IFIC Sales Course (asset).
• Advanced knowledge of instructional systems design methodology, blended solutions, adult learning theory, rapid prototyping, and related tools.
• Proven skills in multimodal, formal and informal instructional design.
• Experience with authoring and e‑learning design software such as Storyline, PowerPoint, Articulate 360.
• Comfortable working in a self‑guided manner.
• Excellent written and spoken English (bilingual English/French is an asset).

What We Offer

• Modern HQ location within walking distance from Union Station.
• Training reimbursement.
• Paid professional designations.
• Employee savings plan (ESP).
• Corporate discount program.
• Enhanced group benefits.
• Parental leave top‑up program.
• Fitness membership discounts.

Equal Opportunity Statement

CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities or at any stage of the recruitment process, please contact us at [e-mail] or call 416‑364‑1145 ext. 4747.