Learning and Development Specialist

CareRx Corporation; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

CareRx Corporation is seeking a Learning and Development Specialist to lead and manage comprehensive development processes. This role involves collaborating with various departments to enhance employee performance through tailored training solutions, evaluating program effectiveness and ensuring materials are current and engaging. Candidates should have post-secondary education and a strong background in instructional design.

Qualifications

• 3-5 years in an instructional design role.
• Exceptional communication skills for diverse audiences.
• Experience using learning management systems.

Responsibilities

• Lead end-to-end learning and development processes.
• Evaluate effectiveness of learning programs through feedback.
• Develop and align learning objectives with assessment design.

Skills

Communication

Project Management

Instructional Design

E-Learning Design Principles

Education

Post secondary education in adult education or human resources

Certificate in Adult Education and/or Instructional Design

Tools

Moodle

Articulate360

Camtasia

Snagit

Job description

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• Lead and manage the end-to-end learning and development process for each assignment, from needs analysis to program delivery, evaluation and follow up.
• Collaborate with leadership and subject matter experts across the company to create customized solutions that promote enhanced employee performance, increase retention rates and transfer of learning.
• Evaluate the effectiveness of learning and development programs through employee feedback and other assessment tools. Utilize that feedback to make modifications to programs as required.
• Develop learning objectives for content and align these objectives with assessment design to reinforce learning and test for knowledge retention.
• Manage and update materials, ensuring content remains accurate, current, relevant, and engaging.
• Foster relationships with external vendors and consultants as needed.
• Manage external customer facing learning technologies, content, and access.
• Identify best practices and provide recommendation for new approaches to ensure continuous improvement and enhance organizational effectiveness.
• Provide expertise to various departments (People and Culture, Pharmacy Services, eMAR, IT, etc.) in the development, testing, and troubleshooting of integrated technologies and programs.
  
  

Key Accountabilities

• Lead and manage the end-to-end learning and development process for each assignment, from needs analysis to program delivery, evaluation and follow up.
• Collaborate with leadership and subject matter experts across the company to create customized solutions that promote enhanced employee performance, increase retention rates and transfer of learning.
• Evaluate the effectiveness of learning and development programs through employee feedback and other assessment tools. Utilize that feedback to make modifications to programs as required.
• Develop learning objectives for content and align these objectives with assessment design to reinforce learning and test for knowledge retention.
• Utilize technology (LMS, online portals, etc.) to deliver programs.
• Manage and update materials, ensuring content remains accurate, current, relevant, and engaging.
• Foster relationships with external vendors and consultants as needed.
• Manage external customer facing learning technologies, content, and access.
• Identify best practices and provide recommendation for new approaches to ensure continuous improvement and enhance organizational effectiveness.
• Provide expertise to various departments (People and Culture, Pharmacy Services, eMAR, IT, etc.) in the development, testing, and troubleshooting of integrated technologies and programs.
  
  

Qualifications

• Education:
• Post secondary education in adult education, human resources, or equivalent work experience required
• Certifications:
• Certificate in Adult Education and/or Instructional Design required
• Experience:
• 3-5 years in an instructional design role
• Knowledge of e-learning design principles and program evaluation methods to develop performance measures and report on learning outcomes
• Experience using learning management systems to develop and delivery training content
• Skills:
• Exceptional written and verbal communication skills, with the ability to craft clear, concise and engagement content for diverse audiences
• Ability to partner with various stakeholders in identifying their needs and suggesting solutions to address those gaps
• Experience using learning and development creation software tools such as Snagit, Articulate360, Camtasia, Moodle, etc.
• Able to manage multiple projects simultaneously
• Understanding of basic project management principles with the ability to break down large projects into manageable and achievable milestones

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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