Learning and Development Specialist

Metro Supply Chain; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan with company match

Life and disability insurance

Wellness program

Company events & volunteering

Job summary

Metro Supply Chain seeks a dynamic Leadership Development & Training Specialist to design and facilitate instructor-led leadership and soft-skills programs. You will partner with leaders and HR to identify needs, create engaging learning experiences, and deliver programs that strengthen leadership capability and organizational effectiveness.

You will lead in-person and virtual sessions, develop facilitator guides, and drive practical application through experiential learning, coaching, and

Qualifications

• Experience designing and facilitating soft skills and leadership development programs.
• Strong classroom facilitation skills with the ability to engage diverse audiences.
• Ability to translate business needs into practical, relevant learning experiences.
• Experience creating facilitator guides and training materials.
• Excellent presentation and relationship-building skills.

Responsibilities

• Design, develop, and enhance instructor-led leadership programs.
• Deliver in-person and virtual workshops across multiple levels of the organization.
• Collaborate with business leaders, HR partners to identify capability gaps.
• Support leadership development initiatives, talent programs, and organizational effectiveness projects.
• Evaluate program effectiveness and incorporate feedback to improve outcomes.

Skills

Leadership development

Facilitation

Curriculum design

Executive coaching

Stakeholder management

Education

Bachelor's degree in Human Resources, Adult Education, Organizational Development, Business, Psychology

Equivalent combination of education and experience

Job description

JOIN OUR TEAM

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Build Leaders. Develop Talent. Drive Impact.

Metro Supply Chain is seeking a dynamic and hands‑on Leadership Development & Training Specialist who is passionate about helping employees and leaders reach their full potential through impactful learning experiences. This role is ideal for a learning professional who thrives facilitating both in person and virtually and has a proven ability to design and deliver leadership and soft skills development programs that create lasting behaviour change.

This position is focused primarily on designing and facilitating instructor‑led leadership and professional development programs. We are looking for someone who excels at creating engaging classroom and virtual learning experiences rather than technical systems training or eLearning development.

As a key member of our Talent & Development team, you will partner with leaders across the organization to identify development needs, create learning solutions, and deliver programs that strengthen leadership capability, employee engagement, and organizational effectiveness.

What You’ll Do

Leadership & Learning Program Design

• Design, develop, and continuously enhance instructor‑led learning programs focused on:
• Leadership development
• Communication skills
• Coaching and feedback
• Team development
• Change management
• Customer service excellence
• Emotional intelligence
• Workplace effectiveness and professionalism
• Create facilitator guides, participant workbooks, learning activities, case studies, assessments, and supporting training materials.
• Ensure learning content reflects adult learning principles and promotes practical application in the workplace.
• Evaluate program effectiveness and incorporate feedback to continuously improve learning outcomes.

Facilitation & Delivery

• Deliver engaging in-person and virtual workshops to team members and leaders across multiple levels of the organization.
• Facilitate discussions, group activities, role plays, and experiential learning exercises that encourage participation and knowledge retention.
• Adapt facilitation approaches to meet the needs of diverse audiences and varying levels of leadership experience.
• Foster a positive and inclusive learning environment that supports development and growth.

Business Partnership & Talent Development

• Collaborate with business leaders, HR partners, and subject matter experts to identify capability gaps and development opportunities.
• Recommend practical learning solutions aligned with business objectives and talent priorities.
• Support leadership development initiatives, talent programs, and organizational effectiveness projects.
• Contribute to the development of learning pathways, succession planning initiatives, and leadership programs.

What You Bring

Qualifications & Experience

• Bachelor's degree in Human Resources, Adult Education, Organizational Development, Business, Psychology, or a related discipline, or an equivalent combination of education and experience.
• Demonstrated experience designing and facilitating soft skills and leadership development programs.
• Strong classroom facilitation skills with the ability to engage and influence diverse audiences.
• Experience creating facilitator-led training materials, participant guides, learning activities, and workshop resources.
• Proven ability to translate business needs into practical, relevant, and engaging learning experiences.
• Experience facilitating programs focused on leadership, communication, coaching, customer service, team effectiveness, or professional development.
• Exceptional presentation, communication, and relationship‑building skills.
• Strong organizational and project management abilities with the capability to manage multiple priorities simultaneously.

Preferred Qualifications

• Experience working in a corporate, distribution, supply chain, logistics, manufacturing, or operations environment.
• Certification in adult education, instructional design, coaching, facilitation, or organizational development.
• Experience supporting leadership development, talent management, succession planning, or employee engagement initiatives.

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well‑being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.