Leadhand Parts - Peterbilt (Windsor)

Brandt Group of Companies; Tecumseh; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Opportunities for advancement

Comprehensive benefits

Retirement savings programs

Job summary

Brandt Group of Companies, Windsor Peterbilt location, is seeking a Parts Leadhand to oversee daily parts department operations, warehouse, and front counter responsibilities. You will manage inventory, supervise staff, and ensure safety and process standards are met.

The role requires 2+ years supervisory experience in parts operations and a strong customer-service orientation. Journeyperson certification is an asset. The position offers competitive wages and benefits as part of Brandt's team.

Qualifications

• 2+ years’ supervisory experience in parts operations.
• 2–5 years’ progressive work experience in parts operations.
• Journeyperson certification is considered an asset.
• Experience with inventory control and parts distribution is preferred.

Responsibilities

• Oversee parts shipping, receiving, and warehousing to meet standards.
• Monitor staff to ensure safety and efficiency in parts and warehouse activities.
• Maintain internal standards, policies, and reporting practices.
• Apply 5S and Lean principles to organize parts area and workflows.
• Address customer parts needs as required.
• Investigate inventory issues and problem orders.
• Coordinate annual physical parts inventory and verify transfers.
• Oversee shift scheduling and performance coaching of staff.
• Document performance issues and advise Parts Manager on development.
• Create a safe work environment and ensure health and safety compliance.

Skills

Supervisory experience

Organizational skills

Customer service

Problem-solving

Communication skills

Inventory systems

Education

Journeyperson certification (asset)

Tools

Kronos Timekeeping

Job description

Brandt is currently seeking a Parts Leadhand for our Windsor Peterbilt location. This position is responsible for overseeing the day-to-day operation of the parts department, and performs duties associated with the front counter and with maintaining parts inventory.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Ensure parts shipping, receiving, and warehousing standards are met
• Monitor employees to ensure parts and warehouse activities are performed according to established safety and industry standards
• Ensure internal standards, policies, and reporting practices are met
• Utilize 5S and Lean principles and practice sin organizing the parts area and related work
• As required, address customer parts needs
• Investigate problem orders, receiving and inventory issues
• Ensure parts return processes are followed
• Help coordinate the annual physical parts inventory
• Check and sign off on transfers and run stock orders (In the Parts Manager’s absence)
• Oversee and coordinate shift scheduling
• Document/deal with employee performance issues as required, and make recommendations to the Parts Manager regarding performance issues
• Help ensure employee training requires are met, and coach, mentor, and train employees in relevant practices and procedures as required
• Create and maintain a safe work environment by ensuring that company and occupational health and safety standards are met
• Comply with company human resources, expense and payroll policies, procedures, and practices, as well as general labour standards
• Review Kronos timecards in the Parts Manager’s absence
• Other duties as assigned

What We Look For

• Proven ability to organize work, set priorities, and achieve work related objectives and goals
• Knowledge and skill in the operation of material handling equipment
• Must be highly motivated, service-driven, and possess a professional attitude
• Strong customer service orientation and sound judgment when dealing with internal and external customers and employees
• Experience working with a computer system in a parts operation, and working knowledge of various desktop applications
• Strong problem-solving, organizational, analytical, and communication skills are required
• 3-5 years’ progressive work experience in parts operations, preferably in a medium to large-sized operation
• Journeyperson certification is considered an asset
• 2+ years’ supervisory experience in a parts operation with demonstrated success in employee mentoring, coaching, and development

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that!