Lead Water Damage Technician

ServiceMaster by McCann; New Brunswick; On-site; CAD 24,796 - 34,440; Full time

Job summary

ServiceMaster Clean of Fraser Valley in New Brunswick is hiring a Lead Technician. This role includes the supervision and training of technicians while ensuring quality service delivery in cleaning, repairing, and restoration.

The qualified candidate will have a high school diploma and 2-4 years of experience, along with IICRC certifications. Compensation ranges from $18.00 to $25.00 per hour, reflecting the responsibilities of this position.

Qualifications

• 2-4 years of industry experience required.
• Adequate math skills to compute and verify estimates.
• Basic proficiency in computer software.

Responsibilities

• Perform all services the company offers effectively.
• Supervise and train technicians.
• Inspect and complete work orders.

Skills

Mathematical skills

Communication

Basic computer proficiency

Education

High school (or GED) diploma

Tools

MS Word

Excel

Job management software

Job description

Lead Technician Position Description

Reports to: Emergency Manager

Position Summary / Purpose

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of our cleaning, repairing and restoration services.

Principle Duties and Responsibilities

• Effectively perform all services the company offers (e.g. Carpet, tile and upholstery cleaning, deodorizing, emergency water extraction and drying of structure, fire damage and contents restoration)
• Communicate effectively with customers
• Perform basic equipment maintenance
• Perform basic vehicle maintenance
• Supervise technicians in performance of company services
• Provide training for technicians on company procedures, reporting and performing services
• Inspect completed work
• Complete Work Orders

Additional Duties and Responsibilities

• Maintain inventory of cleaning chemicals and supplies
• Perform basic building maintenance

Qualifications - Knowledge, Skills and Abilities

Education and Experience: High school (or GED) diploma plus two (2) to four (4) years of industry experience.

Mathematical skills: Adequate math skills. Ability to compute percentages and to verify the reasonableness of estimates, financial data and reports within the context of information provided.

Computer proficiency: Demonstrates basic proficiency in the use of computers and computer software, especially MS Word, Excel and applicable job management software.

Certificates, Licenses and Registrations

• Certification in IICRC WRT, FSRT, OCT, ASD required. AMRT, CDS, CPT, CCT desired.

Compensation: $18.00 - $25.00 per hour