Lead Visual, Full Time, Vancouver - West Elm

West Elm; Vancouver; On-site; CAD 28,929 - 33,062; Full time

Benefits offered by this job

Generous discount on all Williams-Sonoma, Inc. brands

Wellness program

Paid vacations and holidays

Health benefits including dental and vision

Job summary

A leading home furnishings retailer in Vancouver is seeking a Visual Merchandising Lead to oversee the store's visual merchandising and display strategy. The ideal candidate will have retail sales experience and a background in visual merchandising or home design. Responsibilities include leading visual display execution, analyzing sales reports, and collaborating closely with management to maximize customer engagement. Competitive hourly pay and generous employee benefits are included in the role.

Qualifications

• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home-related design or visual merchandising preferred.

Responsibilities

• Lead visual merchandising and display.
• Analyze reporting to look for opportunities to improve profitability.
• Partner with GM on associate productivity and performance.

Skills

Communication

Leadership

Organization

Retail sales experience

Visual merchandising

Job description

Overview Of The Lead, Visual Role

The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store’s visual merchandising and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy.
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborate with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer.
• Analyze various reporting to look for opportunities to improve profitability and drive results.
• Communicate inventory needs to DM and distribution in partnership with GM to increase sell‑through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintain all visual supplies and signage organization and communicate supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serve as a learning partner and guide during associate onboarding. Facilitate visual training and skill‑building activities as required for visual team.
• Model genuine and enthusiastic interest in the customer. Prioritize the needs of the customer by connecting available to Design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Perform projects and assignments as directed by the management team.

Criteria

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home‑related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).

Physical Requirements

• Must be mobile on the sales floor for extended periods of time.
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday).

Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $21.00–$24.00 per hour.

• Generous discount on all Williams‑Sonoma, Inc. brands.
• A RSP plan and other investment opportunities.
• A wellness program that supports your physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
• Cross‑brand and cross‑functional career opportunities.
• Online learning opportunities through brand‑specific resources and WSI University.

Equal Opportunity & Legal Statements

WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.