Design Lead FT Pottery Barn Kids Chinook Centre, Calgary AB

Pottery Barn Kids; Calgary; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Generous employee discount on all WS/I

401(k) plan and other investment plans

Wellness program supporting health

Paid vacations and holidays (full-time

Health benefits, dental and vision

Cross-brand career opportunities

WSI University and online learning

Job summary

Williams-Sonoma, Inc. in Calgary seeks a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit how they entertain at home. You will drive sales by sparking connections and creating lasting customer relationships.

You will support the management team with opening/closing routines, supervise store operations, and lead by example in delivering World-Class service while upholding our People First philosophy and store standards.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1‑3 years retail sales experience with shift supervision experience preferred.
• 1‑2 years experience in home-related design, visual merchandising, or stockroom responsibilities preferred.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back-office procedures.
• Provide supervision to ensure the store is meeting financial goals and associates are providing World‑Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back-of-house standards during managed-on-duty shifts.
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

Skills

Effective communication

Leadership

Motivate others

Retail experience

Shift supervision

Home decor knowledge

Job description

We hope you’re interested in building a home with us. Even if you don’t feel you meet every requirement listed, we encourage you to apply.

About The Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Role

Overview of the Lead, Sales (Key Holder) role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back‑office procedures
• Provide supervision to ensure the store is meeting financial goals and associates are providing World‑Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back‑of‑house standards during managed‑on‑duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Criteria

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1‑3 years retail sales experience with shift supervision experience preferred
• 1‑2 years experience in home‑related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
• Cross‑brand and cross‑functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.