Lead Trainer - Student Transportation

Voyago; Toronto; On-site; CAD 56,000 - 64,000; Full time

Job summary

Voyago, Transdev Ontario, is seeking a Lead Trainer based in Etobicoke to support operations across the GTA. The role focuses on training drivers for company-owned vehicles, upholding our Safety-first culture.

You will conduct driver assessments, deliver training programs, upgrade licenses, lead external sessions, and support the Transit Supervisor with projects. The position offers full-time hours, Monday–Friday, with an hourly rate of $27.

Qualifications

• Valid B or E Class license held for 3+ years
• Clean driver abstract with no demerit points
• Clean vulnerable sector screening
• Proven track record of excellent customer service
• Strong knowledge of Durham Region and surrounding areas
• Effective organizational and communication skills
• Flexible availability including evenings and weekends
• Understanding of vehicle-for-hire industry regulations
• Familiarity with wheelchair tie-down systems (Q’Straint and similar)
• Possess signing authority

Responsibilities

• Conduct Driver Assessments to evaluate skill, safety, and readiness
• Deliver Voyago Division Training Programs in accordance with company standards
• Facilitate License Upgrading programs for B Class licensing
• Lead external instructional training sessions as required
• Support the Transit Supervisor with additional duties and projects as assigned

Skills

Driver license

Customer service

Communication

Organizational skills

Flexible schedule

Industry knowledge

Signing authority

Wheelchair tie-down familiarity

Job description

Description

Voyago, Transdev Ontario, is hiring a Lead Trainer to fill an existing opening based in our Etobicoke office, supporting operations across the expanded GTA regions.

At Voyago, we are proud to be the Employer Brand of Choice in the transportation industry. Our mission is simple: to be your best career choice by building lasting relationships grounded in trust, respect, and opportunity.

We’re not just saying that—our employees agree. Through our annual employee engagement survey, Voyago has once again been recognized as a Great Place to Work. Here’s what our people have to say:

• 84% Agreed “Voyago is a physically safe place to work…”
• 80% Agreed “I can be myself at Voyago…”
• 81% Agreed “Management has kept me well-informed…”

Being Great Place to Work-Certified™ reflects our commitment to employee happiness, engagement, and transparent communication.

About the Role:

We’re currently recruiting a Full-Time Driver Trainer to support our growing Toronto Schools perations. In this role, you’ll play a critical part in shaping the next generation of professional drivers while ensuring we continue to deliver exceptional service and uphold our safety-first culture.

Hourly Rate: $27.00

Schedule: Monday to Friday

Why Work With Us?

Ontario’s Leading Mobility Company As a proud subsidiary of Transdev, Voyago is a leader in multi-modal transportation solutions, operating across:

• Medical Transportation
• Student Transportation
• Public Transit
• Para-Transit & Accessible Mobility
• On-Demand Transit

Grow With Us We believe in the strength of our people. We invest in you through robust training, mentorship, and continuous development opportunities to help you grow your career.

Award-Winning Commitment Our teams are frequently recognized for Safety and Client Satisfaction excellence. Voyago is proud to be named one of Canada’s Safest Employers and a multi-year recipient of the Excellence Award.

Primary Responsibilities

The Driver Trainer is responsible for training and teaching employees how to drive all Company owned vehicles in a safe and professional manner. The role also includes providing a high degree of customer service in a fast-paced work environment.

This position includes the following duties:

• Conduct Driver Assessments to evaluate skill, safety, and readiness.
• Deliver Voyago Division Training Programs in accordance with company standards and policies.
• Facilitate License Upgrading programs, specifically for B Class licensing.
• Lead external instructional training sessions as required.
• Support the Transit Supervisor with additional duties and projects as assigned.

Requirements

The ideal candidate will posses the following qualifications that include, but is not limited to, the following:

• Valid B or E Class License held for a minimum of 3 years required
• Clean Driver Abstract with no demerit points required
• Clean Criminal Record Search with Vulnerable Sector Screening required
• Proven track record of excellent customer service
• Strong knowledge of Durham Region and surrounding areas
• Effective organizational and communication skills
• Flexible availability, including evenings and weekends as required
• Understanding of the vehicle-for-hire industry and relevant regulations
• Familiarity with wheelchair tie-down systems (Q’Straint and similar)
• Possess a signing authority

Benefits

At Voyago, we believe in creating a supportive and inclusive environment where our people can thrive. As part of our team, you’ll benefit from:

• Comprehensive Benefits for full-time employees, including a competitive package and Employee & Family Assistance Program (EFAP)
• A Rewarding Career with a growing company recognized as a Great Place to Work
• A strong company culture backed by a global leader—Transdev
• An award-winning workplace known for safety, service excellence, and employee satisfaction
• A commitment to innovation and sustainable environmental initiatives
• A diverse and inclusive team culture that encourages professional growth and well-being
• Global career opportunities within a locally grounded company
• Employee perks and referral bonuses to reward your contributions

Accessibility & Accommodations

Voyago is committed to providing accommodations for individuals with disabilities throughout the recruitment process. Accommodations are available upon request for both internal and external applicants.

If you require an accommodation due to a disability for any stage of the interview process, please notify Human Resources when you are contacted—we’ll make the appropriate arrangements.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

Join a Workplace That Puts People and Safety First

Be part of a team shaping the future of mobility. Bring your passion for safety, training, and service—and help make a difference at a Great Place to Work.