Lead Technician - Audio Visual

Apex Systems; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Lead AV Technician to join their dynamic Audio-Visual team. This role involves leading the installation and maintenance of complex AV solutions, mentoring junior technicians, and ensuring high-quality service. You'll work closely with project managers and design teams to implement innovative AV systems in various commercial environments. With a focus on client satisfaction and collaboration, this position offers a unique opportunity to contribute to exciting projects while developing your technical and leadership skills in a supportive atmosphere. If you're ready to take your career to the next level, this could be the perfect fit for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Stock Purchase Program

401K with Company Match

Health Savings Account

Employee Assistance Program

Professional Development Opportunities

Qualifications

• 5+ years of experience in AV systems installation and maintenance.
• Proven leadership skills in mentoring junior technicians.
• Experience in commercial environments preferred.

Responsibilities

• Lead installation and servicing of AV devices and cabling infrastructure.
• Mentor and supervise junior technicians for high-quality installations.
• Program and commission systems using AV software tools.

Skills

Audio-Visual Systems Installation

Leadership and Mentoring

Problem Solving

Adaptability

Education

CTS Certification

Extron AV Associate

Biamp Tesira Forte

Tools

Crestron Toolbox

Extron Toolbelt

Tesira Software

Job description

Our client is seeking skilled Lead AV Technicians to join their Audio-Visual team, focusing on designing, installing, and maintaining complex AV solutions. This role involves reviewing, understanding, analyzing, and implementing installation plans from the Design, Sales, and Project Management teams. Reporting to a Project Manager or Foreman, the Lead AV Technicians will mentor and supervise junior technicians, ensuring high-quality installations and client satisfaction.

Responsibilities:

• Lead the installation and servicing of cabling infrastructure and audio/visual devices, including pre-wiring, installation, termination, testing, reporting, and labeling per specifications and drawings.
• Install audio/visual equipment such as audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems, and presentation systems.
• Program and commission systems using Crestron Toolbox, Extron Toolbelt, and Tesira software to establish connections with devices.
• Set device IDs and IP addresses, maintain and update spreadsheets for programmers.
• Organize and maintain efficiency with onsite activities and goals, keeping the project team motivated.
• Mentor, coach, and train other technicians.
• Load program files and update firmware for various devices.
• Build racks and implement strong cable management practices.
• Read and interpret system diagrams and construction drawings.
• Ensure safety and incident reporting procedures are followed.
• Perform administrative duties, including project updates to Project Managers and completing and filing all project documentation.
• Be “on-call” before or after regularly scheduled hours, and/or on days not regularly scheduled to work.
• Build relationships with clients and prospects for future opportunities.

Must-Have Skills:

• Technical Expertise:Extensive experience in installing and maintaining complex Audio-Visual systems in commercial environments.
• Leadership:Proven ability to mentor and supervise junior technicians, ensuring high-quality work and client satisfaction.
• Adaptability:Flexibility to work in various environments, from construction sites to finished corporate offices.

Requirements:

• Minimum of 5 years of experience in a technical role within the integrated security industry.
• Valid Driver’s License and clean abstract.
• Experience working in the hospitality, healthcare, and/or post-secondary industries preferred.
• Preferred certifications: CTS, CTS-I, Extron AV associate, Biamp Tesira Forte, Biamp AV Lab Crestron Professional Installation.
• Proper hand and power tool operations and safety.
• Ability to solve practical problems and carry out responsibilities under minimal supervision.
• Ability to organize workload for effective implementation.
• Ability to complete projects on time and on budget.
• Ability to write simple correspondence and present information in one-on-one and small group situations.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member.
• Ability to adapt as the external environment and organization evolves.

Physical Demands:

• Regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop.
• Regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear.
• Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.
• Use of power tools required.
• Occasionally lift and/or move up to 50 pounds and work at heights over 1.8m (6 feet).

Working Conditions:

• Exposure to outdoor weather conditions, job sites, and travel to and from job site locations.
• Typical office environment and occasional exposure to construction equipment.
• Confined space entry and high work may be required.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.