Account Manager, Transplant Diagnostics - Western US /Canada

Thermo Fisher Scientific; Vancouver; Remote; USD 80,000 - 115,000; Full time

Job summary

An innovative firm seeks an Account Manager to drive growth in the Transplant Diagnostics sector. This role involves fostering relationships with customers, leading strategic initiatives, and ensuring exceptional service delivery. The successful candidate will leverage analytical skills to identify opportunities and implement solutions that exceed client expectations. With a focus on collaboration and integrity, this position offers a chance to make a significant impact in a dynamic and rewarding environment. Join a team dedicated to improving patient journeys through advanced diagnostic solutions.

Benefits

Competitive remuneration

Annual incentive plan bonus

Healthcare benefits

Career development prospects

Qualifications

• 2 years experience in HLA or Molecular Laboratory preferred.
• Ability to build relationships and influence business growth.

Responsibilities

• Develop demand for assays and instruments in assigned territory.
• Manage communication and coordination with customers.
• Complete effective pipeline management and forecast business.

Skills

Sales experience

Analytical skills

Problem-solving

Interpersonal skills

Knowledge of transplant diagnostics

Education

Bachelor’s degree in Biological or Chemical Sciences

Tools

SalesForce CRM

Microsoft Office

Job description

Account Manager, Transplant Diagnostics - Western US /Canada

Join to apply for the Account Manager, Transplant Diagnostics - Western US /Canada role at Thermo Fisher Scientific

Account Manager, Transplant Diagnostics - Western US /Canada

Join to apply for the Account Manager, Transplant Diagnostics - Western US /Canada role at Thermo Fisher Scientific

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

This commercial role supports the Transplant Diagnostics Division, as part of the Specialty Diagnostics Group at Thermo Fisher Scientific. We are passionate about advancing the sciences of transplant diagnostics and improving the patient journey to support our mission of making the world cleaner, healthier, safer.

Location/Division Specific Information

Remote, Located in: CA, CO, WA, MN or Western Canada.

How will you make an impact?

The Account Manager will grow the Transplant Diagnostics business in existing/prospect accounts within the core/emerging segments of the assigned geography. The successful candidate will be responsible for driving opportunities from demand creation through to closure and implementation in order exceed revenue objectives.

Key Responsibilities:

• Develop demand and adoption for assays and instruments within existing/prospective account base.
• Lead strategic direction for all territory accounts to meet and exceed assigned financial goals.
• Develop relationships and optimally work with technical sales support and field application specialist team to increase sales and product loyalty.
• Successfully convey the value of our products, services, and support to different decision-makers, collaborators, customers, partners, and team members within a company.
• Nurture and maintain positive relationships with all relevant department collaborators within the organization.
• Identify, prioritize, and develop new customer opportunities to continually build pipeline for future growth.
• Demonstrate understanding of sales process from lead qualification, product demonstration and opportunity close.
• Effectively navigate complex customer situations by configuring proposed solutions and successfully implementation strategies.
• Manage all communication and coordination between the customer and Thermo Fisher Scientific’s personnel, guaranteeing that all product implementations are driven to exceed customer expectations.
• Collaborate with internal collaborators to provide a positive customer experience.
• Perform all commercial administrative duties related to effective territory management.
• Complete effective pipeline management including lead, opportunity, and sales cycle details to accurately forecast the business and surpass regional business objectives.
• Complete all assigned and required training satisfactorily and on time.
• Ability to uphold and support individual goals and what we value, and displays integrity and positivity internally and externally.
• Travel for customer meetings, national/regional meetings, and workshops.
  
  

Education and Experience:

• Bachelor’s degree in Biological or Chemical Sciences
• A minimum of 2 years’ experience in an HLA or Molecular Laboratory OR
• 2 years of related sales experience preferred
  
  

Knowledge, Skills, Abilities:

• Ability to excel in building and work with customers to positively influence business growth.
• Highly analytical with the ability to apply data tools to identify and action strategic sales opportunities.
• Effective problem solver with a consultative approach focused on providing exceptional customer solutions.
• Strong listening and interpersonal skills, as well as effective oral and written communication skills.
• Self-starter, able to work independently and willing to travel.
• Understanding of trends in the transplant diagnostics markets, with knowledge of the competitive landscape, and customer workflow/processes.
• Knowledge of core customer segments including healthcare systems, hospitals, laboratory and references labs, payer economics, key influencers, and key opinion leaders in the medical, corporate, and public health communities.
• Ability to tailor sales approach to both clinical and non-clinical customers including C-suite level contacts.
• Proven experience in demand creation for innovative technologies in a plus.
• Demonstrated excellence in large account management, including creating and implementing successful business strategies that drive market and sales growth.
• Effective teamwork in a highly matrixed organization.
• Skilled in Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
• Proficient using SalesForce CRM.
  
  

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

The salary range estimated for this position based in Colorado is $80,000.00–$115,000.00.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Product Management

• Industries

  Pharmaceutical Manufacturing and Biotechnology Research

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