Lead, Strategic Communications

National Bank of Canada

Montreal (administrative region)

On-site

CAD 90,000 - 130,000

Full time

2 days ago

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Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee assistance program

Preferential banking services

Community involvement

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Lead, Strategic Communications within the Strategy Execution & Enablement team in Montreal, QC. You will partner with senior leaders to drive the communications and engagement strategy for Commercial Banking’s five-year plan, shaping narratives and governance across transformation initiatives.

You will lead a team, provide coaching, and ensure consistent, impactful employee experiences while guiding stakeholders through change and adoption of new ways of

Qualifications

Bachelor’s degree in Communications, Public Relations, Marketing, Business Administration, or a related field.
Minimum of seven years of relevant experience in strategic communications or related fields.
Proven experience leading integrated comms for large-scale transformations.

Responsibilities

Own and oversee the communication and engagement strategy supporting the five-year plan, ensuring alignment with priorities and transformation objectives.
Advise senior leaders and stakeholders on communications, employee engagement, change adoption, and governance.

Skills

Cybersecurity

Diversity & Inclusion

Empathy

Initiative

Learning Agility

Resiliency

Teamwork

Education

Bachelor’s degree in Communications/PR/Marketing/Business Administration

Job description

As a Lead, Strategic Communications within the Strategy Execution & Enablement team, you act as a strategic partner in the successful delivery of Commercial Banking’s five-year strategic plan. You define and oversee communication and engagement strategies aligned with organizational priorities and the strategic pillars.

Working closely with the leader responsible for the execution and governance of the strategic plan, strategic pillar leaders, regional business leaders, and key partners, you help employees understand the organization’s direction, engage with its transformation agenda, and adopt new ways of working. Through your expertise, you contribute to employee engagement, organizational transformation, and a consistent and impactful employee experience.

Your role

Own and oversee the communication and engagement strategy supporting Commercial Banking’s five-year strategic plan, ensuring alignment with business priorities, transformation objectives, employee experience, and the Bank’s broader corporate strategy.
Act as a strategic partner and trusted advisor to senior leaders, strategic pillar leaders, and regional business leaders by providing counsel on communications, employee engagement, change adoption, and stakeholder considerations.
Develop and oversee integrated communication strategies for large-scale business transformation initiatives, connecting the different strategic pillars through a clear, consistent, and compelling narrative.
Establish communication standards, governance practices, editorial direction, and integrated planning mechanisms that improve the quality, consistency, coordination, and impact of communications across strategic initiatives.
Provide leadership, coaching, and quality oversight to communications resources supporting the strategic plan, ensuring priorities, deliverables, and activities remain aligned with the broader communication strategy.
Anticipate communication and engagement risks, maintain an integrated communication calendar, measure effectiveness, and recommend improvements that strengthen employee understanding, engagement, and adoption while promoting the Commercial sector’s achievements.

Your team

You are part of the Strategy Execution & Enablement team, which supports the successful delivery of Commercial Banking’s strategic priorities and transformation agenda.

You work closely with the leader responsible for the execution and governance of the strategic plan, strategic pillar leaders, regional business leaders, change management specialists, program teams, and communications partners across the Bank.

You provide leadership and direction to the communications resources supporting the strategic plan, including direct oversight of assigned team members. In this highly collaborative role, you help ensure that transformation initiatives are communicated consistently and effectively while supporting a connected and meaningful employee experience.

Prerequisites

Bachelor’s degree in Communications, Public Relations, Marketing, Business Administration, or a related field.
Minimum of seven years of relevant experience in strategic communications, internal communications, corporate communications, organizational communications, or a related field.
Proven experience developing and implementing integrated communication and engagement strategies supporting large-scale transformation programs, strategic initiatives, or organizational change.
Experience providing leadership, coaching, and quality oversight to communications professionals or cross-functional contributors.
Exceptional writing, editing, and storytelling skills, with the ability to simplify complex concepts and develop compelling narratives for diverse audiences.
Strong business acumen, influence, and relationship-building skills, with the ability to advise senior leaders and collaborate across multiple functions and stakeholder groups.
Experience managing multiple priorities and communication workstreams in a large, complex, or matrixed organization.
Ability to bring structure and clarity to ambiguous situations while remaining flexible, agile, and collaborative.
Experience in banking, financial services, or wealth management is considered an asset.

Languages

French, English

Reason to require this language

you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills

Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and family assistance program
Preferential banking services
Involvement in community initiatives
Telemedicine service
Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

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