Lead Site Reliability Administrator

OpenText; Ottawa; On-site; CAD 118,000 - 168,000; Full time

Job summary

OpenText is seeking a Site Reliability Administrator to join our technical team, owning containerized platform delivery and the OpenText infrastructure stack for global customers.

The role emphasizes on-call readiness, automation, and security, with hands-on experience in Kubernetes, GitOps, Terraform, and cloud tooling. A strong Linux background and scripting skills are essential for daily operations.

Qualifications

• Bachelors or Master’s degree in Computer Science or related field.
• 5+ years of software engineering or operations with a cloud/containers focus.
• Experience with GitOps-based deployments and tooling.
• Strong scripting ability (Python/PowerShell/Bash).
• Knowledge of Linux, virtualization (VMware), storage backends, and monitoring.
• Proficiency with Kubernetes across multiple environments and clouds.

Responsibilities

• Bridge software engineering and operations for scalable, fault-tolerant platforms.
• Own containerized platform delivery including admin of OpenText infrastructure.
• Troubleshoot and harden cloud/container environments across customers.
• Develop and maintain CI/CD/DevSecOps pipelines and automation policies.

Skills

Linux

Cloud development

Scripting (Python)

Bash

PowerShell

GitOps

Terraform

Ansible

Docker

Kubernetes

GCP/AWS knowledge

Education

MS/BS in Computer Science

GCP/AWS certification

Tools

Kubernetes

Docker

ACM

ArgoCD

Gitlab CD

Tekton

Terraform

Ansible

Job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

An SRE bridges the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems. At OpenText, the Site Reliability Administrator position is part of the technical team that involves complete ownership of containerized platform delivery including administration and management of the OpenText containerized infrastructure stack for our worldwide customers. You will be joining a growing team that provides world-class operational support including hands‑on troubleshooting and administration to a variety of enterprise customers. This hands‑on role will focus on designing, maintaining, and troubleshooting software features and solutions as well as hardening processes for cloud environments and container‑based applications.

What The Role Offers

• Running software applications on containerized public and private cloud infrastructure
• Planning, testing, and implementing solutions for the monitoring, alerting, and observability of platform services. We are shifting towards proactive, log-based monitoring from event-based monitoring, in-depth knowledge in this realm is appreciated.
• Deployment, management, and optimization of application containers and their security with tools such as Prisma Cloud (RedLock/Twistlock), etc
• Build methods to advance automation and security for cloud and container-based applications to realize DevSecOps CI/CD pipelines.
• Understanding of Kubernetes, Docker, GitOps, Ci/CD pipelines, IaC, PaaS
• In-depth understanding of hyperscales like GCP and AWS
• Developing standards, policies, and procedures as well as best practices documentation.
• Automating solutions to follow ITIL and change management procedures within OpenText

What You Need To Succeed

• Ms/BS in Computer Science, some certification on GCP / AWS preferred.
• Deep understanding of Linux systems and experience with virtualization technologies (like VMware) and storage backends (like Netapss) preferred.
• Experience on GitOps based deployments and tools (ACM, ArgoCD, Gitlab CD, Tekton, etc)
• Proven experience in automating infrastructure via code.
• Minimum of 5 years of software engineering or operations experience with a focus on Cloud development and container technologies.
• Proficiency in a scripting language such as Python, PowerShell, or Bash. Some experience in Golang is preferred.
• Strong ansible and terraform coding skills.
• Experience with monitoring tools like SolarWinds, NewRelic, Zabbix, Prometheus/Grafana, Kiali, etc
• Experience with containers and knowledge of Kubernetes in multiple flavors, k8s, Bosh CFCR, GKE, EKS, etc.
• Be able to participate in off-hours troubleshooting / On-call shifts, if and as required.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation:

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range:

$118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure:

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.