Lead Server / Shift Manager in Training

Push Operations; Toronto; Hybrid; CAD 52,000 - 69,000; Full time

Benefits offered by this job

Leadership shift pay

Meal budget

Employee discounts

Career progression

Mentorship opportunities

Job summary

Earls in Downtown Toronto is hiring for a hybrid Server / Shift Manager role. You will balance serving with leadership duties, earning top server pay while stepping into management responsibilities.

The program includes a 3-month in-house training to build confidence in hospitality, culinary basics, and leadership. You’ll grow with mentorship, a strong schedule, and perks that reward leadership.

Qualifications

• 3+ years of restaurant experience with leadership or floor coordination is a bonus
• Weekend availability and ability to work closing shifts
• Ability to speak passionately about wine, beer, and cocktails
• Commitment to complete the 3-month training program and grow into a key leader

Responsibilities

• Lead & Serve: manage 1–2 shift management shifts per week while continuing to serve guests
• Deliver Hospitality: build genuine connections with guests and showcase knowledge of menu and beverages
• Coach & Support: mentor team members and support daily operations with energy
• Solve Problems on the Fly: communicate clearly to ensure smooth service and profitability
• Exemplify Leadership: model company values and Make Life Awesome

Job description

Love the fast-paced energy of serving, but ready to take the next step in your hospitality career? In Downtown Toronto, we know the jump from server to management can feel like a financial trade-off—we’re changing that.

We are looking for committed, passionate individuals to join our team in a hybrid Server / Shift Manager role. This position allows you to maintain the strong earning potential of serving while unlocking high-value leadership perks, leadership shift pay, meal budgets, and career progression.

We don't expect you to know everything on day one. We are offering a dedicated 3-Month Fast-Track Training Program to get you fully confident and up to speed in both roles. All we need from you is your commitment to learn, lead, and deliver exceptional experiences.

Why You’ll Love This Role (What’s in it for You):

• The Best of Both Worlds: Earn server income while developing real-world, multimillion-dollar restaurant management skills.
• Leadership Perks: Enjoy dedicated leadership shift pay, a leadership meal budget, and exclusive perks designed to make stepping up worth your while.
• Consistent, High-Quality Scheduling: We reward our leaders! Once trained, you’ll receive a consistent, dependable schedule tailored to support work/life balance.
• Fast-Track 3-Month Training: Comprehensive in-house hospitality, culinary, and leadership development programs to set you up for long-term success.
• Mentorship & Growth: Direct access to mentorship programs with clear pathways for career advancement.
• Perks & Discounts: Generous employee discounts, flexible scheduling, and an engaging, fun team culture.

What You’ll Do:

• Lead & Serve: Work 1–2 shift management shifts per week while continuing to serve, balancing operational leadership with high-level guest hospitality.
• Deliver Hospitality: Create genuine, authentic connections with guests and showcase strong menu, wine, beer, and cocktail knowledge.
• Coach & Support: Mentor team members, assist with daily operations, and maintain a high-energy, positive floor presence.
• Solve Problems on the Fly: Use your communication and organizational skills to make quick decisions, ensuring smooth service and strong profitability.
• Exemplify Leadership: Lead by example using our core values, living our purpose to Make Life Awesome.

What We Need From You:

• Experience: 3+ years of restaurant experience (prior exposure to leadership or floor coordination is a bonus, but not required!).
• Availability: Weekend availability and the flexibility to work closing shifts are required.
• Knowledge: Ability to demonstrate and speak passionately about wine, beer, and cocktails during the interview.
• Commitment: A strong commitment to complete our 3-month training program and grow into a key leader on our team.
• Mindset: An open attitude toward feedback, coaching, and continuous learning, paired with a love for teamwork and hospitality.
• Eligibility: Legal authorization to work in Canada.

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences, and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions, and terminations are based on qualifications, competencies, and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Would you like to adjust any specific compensation phrasing or refine the shift breakdown before posting this?