Lead Revenue Operations Analyst

OpenText; Richmond Hill; On-site; CAD 92,000 - 138,000; Full time

Job summary

OpenText is seeking a Lead Revenue Operations Analyst to join our growing Support Revenue Operations team in Canada. You will partner with business leaders to optimize forecasting, bookings analysis, planning, and reporting while ensuring high data integrity and independence of analysis.

The role requires a Bachelor's degree and 5+ years in business/financial analysis, with strong Excel and BI tools proficiency.

Qualifications

• Bachelor's degree in Business Administration, Financial Analysis, Accounting, or related field.
• 5+ years of experience in business analysis, financial analysis, and/or reporting.
• Strong analytical skills with attention to detail and accuracy in handling large data sets.
• Ability to build effective relationships with senior management and peers.
• Experience with Power BI, SAP, SAP AO, or Salesforce is an asset.
• Advanced skills in Excel, PowerPoint, Outlook, and Word. Basic SQL knowledge is a plus.
• Proven ability to compile and analyze data using pivot tables, VLOOKUP, and other advanced formulas.

Responsibilities

• Provide operational support and analysis to various business teams.
• Support forecasting, reporting, and analysis processes and improve related procedures.
• Collaborate with leaders to consolidate and analyze estimates and actuals.
• Review and prepare weekly forecast and pipeline reports for accuracy and insights.
• Assist in budgeting and ongoing financial planning and reporting.
• Explain forecast variances to plan and share clear variance analyses with stakeholders.
• Learn and use new tools to gather data from multiple sources for reporting.
• Work with Revenue Recognition, Billing Operations, Sales Operations, and Business Operations.

Skills

Analytical skills

Communication skills

Self-starter

Problem solving

Education

Bachelor's degree in Business Administration, Financial Analysis, Accounting, or related field

Tools

Power BI

SAP

SAP AO

Salesforce

Job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a Lead Revenue Operations Analyst to join our growing Support Revenue Operations team, acting as a key financial partner focused on adding value to the business. This position reports to the Manager, Revenue Operations, and will be responsible for supporting revenue forecasting, bookings analysis, planning, and reporting processes, while acting as a key interface with business leaders and other cross‑functional stakeholders to optimize business performance. The successful candidate will be analytical, detail‑oriented, and have a high degree of autonomy along with a broad understanding of business and finance. The individual will foster strong working relationships with various internal stakeholders, thrive on process improvements, and manage inputs from multiple sources.

What The Role Offers

• Provide operational support and analysis to various business teams.
• Support continuous process improvement, automating and streamlining processes for forecasting, reporting, and analysis.
• Build relationships with leaders to improve how estimates and actual financials are consolidated and analyzed.
• Review and prepare weekly forecast and pipeline reports for accuracy and business insight.
• Support ongoing forecasting, planning, budgeting, and reporting.
• Understand what drives forecast changes and explain variances to plan, year‑over‑year, and quarter‑over‑quarter and share clear variance analysis with stakeholders and senior management.
• Learn and use new tools to gather data from multiple sources for better reporting.
• Work with internal teams like Revenue Recognition, Billing Operations, Sales Operations, and Business Operations.
• Handle ad-hoc analysis and reporting as needed.

What You Need To Succeed

• Bachelor's degree (or equivalent experience) in Business Administration, Financial Analysis, Accounting, or a related field.
• 5+ years of experience in business analysis, financial analysis, and/or reporting.
• Strong analytical skills, with attention to detail and accuracy in handling large amounts of data.
• Ability to build effective working relationships with senior management, business partners, and peers.
• Experience with Power BI, SAP, SAP AO, or Salesforce is an asset.
• Advanced skills in Excel, PowerPoint, Outlook, and Word. Basic SQL knowledge to run queries is a plus.
• Proven ability to compile and analyze data using pivot tables, VLOOKUP, and other advanced formulas.
• Experience reading customer contracts and interpreting revenue recognition schedules and policies.
• Strong problem‑solving skills in a fast‑changing, ambiguous environment.
• Excellent communication skills, with the ability to present ideas clearly to audiences at all levels, verbally and in writing.
• Track record of improving and streamlining operational processes.
• A self‑starter who can connect financial results to business drivers, solve problems, and minimize risk. Proven ability to take initiative and adapt to new challenges.
• Financial analysis and modeling skills are a plus.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [e-mail]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation:

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $92,230 - $138,320; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure:

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.