Lead Product Designer, Mobile

FreshBooks; Truro; Hybrid; CAD 105,000 - 132,000; Full time

Benefits offered by this job

Comprehensive health and wellness benefits

Flexible vacation plan

Retirement savings program

Stock options

Parental leave and new parent support

Job summary

A leading financial software company is seeking a Lead Product Designer, Mobile to own the mobile design experience for their cross-platform product. This role involves collaborating with Product and Engineering teams to create intuitive, mobile-first solutions for small business owners. You will champion mobile design practices and ensure a high-quality user experience across platforms. Candidates should demonstrate expertise in designing mobile products and a strong portfolio in user research and mobile interaction principles.

Qualifications

• Proven experience designing cross-platform mobile products that have successfully scaled.
• Ability to synthesize user research insights into actionable design.
• Strong understanding of both iOS and Android interface guidelines.

Responsibilities

• Own the end-to-end mobile design experience for FreshBooks.
• Lead mobile-focused discovery and research for user insights.
• Collaborate with Product Management and Engineering on mobile solutions.

Skills

mobile interaction best practices

Figma proficiency

user research leading

communication skills

systems thinking

Tools

Figma

React Native

Job description

About The Role

As a Lead Product Designer, Mobile at FreshBooks you will own the end-to-end mobile design experience for our cross-platform product, shaping how small business owners manage their finances on the go. You’ll work closely with Product, Engineering, and Design partners to deliver intuitive, mobile-first solutions that align with real user workflows. In this role, you’ll bridge desktop and mobile experiences while taking advantage of the unique capabilities of mobile platforms. You will advocate for high-quality, platform-compliant design and help align cross-functional teams through clear communication and collaboration.

What You'll Do

• Champion the end-to-end mobile experience for our cross-platform product, translating complex user needs into elegant, high-fidelity mobile designs and prototypes using Figma.
• Lead mobile-focused discovery and research to deeply understand how small business owners manage their work away from the desk, synthesizing insights into actionable artifacts.
• Partner closely with Product Management and Engineering to explore and leverage mobile-specific technologies, shaping not just how features look, but why and when they should exist on mobile.
• Advocate for mobile-first thinking by ensuring solutions are intuitive, platform-compliant, and thoughtfully aligned with real user workflows.
• Serve as a mobile subject matter expert across teams, collaborating to ensure features are designed with mobile constraints and opportunities in mind from day one.
• Actively contribute to and evolve our mobile design system and Figma component libraries, raising the bar for quality, consistency, and scalability.
• Facilitate strong cross-functional alignment by translating technical constraints into design opportunities and proactively addressing misalignments.

What You'll Bring

• A compelling portfolio demonstrating deep experience designing cross-platform mobile products that have successfully scaled.
• A nuanced understanding of mobile interaction best practices, with fluency in both iOS and Android Human Interface Guidelines.
• Mastery of Figma, including building and maintaining high-quality designs within complex component libraries.
• Experience leading and synthesizing user research, with a strong ability to uncover the “why” behind user behavior.
• Strong systems thinking, ensuring design patterns remain coherent, scalable, and consistent across platforms and devices.
• Excellent communication skills, with the ability to clearly articulate design rationale to Product and Engineering partners.
• The ability to work independently and proactively while staying closely aligned with cross-functional stakeholders.

You'll Stand Out If You Have

• Experience working with or designing for React Native, with an understanding of its capabilities and constraints.
• Experience designing B2B SaaS or FinTech products.
• A track record of contributing to cross-platform mobile products that have scaled within complex product ecosystems.

We encourage candidates to apply, even if they do not meet all the requirements. We are open to considering applicants at a different level and will explore opportunities for internal matching to a product designer role that aligns with their skills and experience.

Compensation

At FreshBooks, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

The total compensation for this role ranges from CA$105,000 - CA$132,000 per year, which may include participation in our incentive programs. Additionally, this position offers an equity grant and immediate enrollment in FreshBooks' comprehensive benefits program, detailed below.

Perks And Benefits

We understand that you'll weigh many factors when deciding if FreshBooks is the right next step in your career. Here are some of our offerings for our employees (we call ourselves FreshBookers) to support their growth:

• 🩺 Comprehensive health and wellness benefits. Generous time off including a flexible vacation plan, a retirement savings program or pension plan matched to your local office, stock options for every full-time employee, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender-affirming benefits dependent on your region, and more.
• 📚 Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster.
• 🌱 Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosi. If you don't have access to a FreshBooks office, you receive a home office credit to set up your home office.
• 🤗 Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.

About FreshBooks

You've probably learned a bit about FreshBooks before making it to this point, but let us take a moment to introduce ourselves: At FreshBooks, we believe that small business owners are the backbone of the economy, yet they are often the most underserved when it comes to technology. For over 20 years, we’ve been on a mission to support owners, from the scrappy solopreneur with a big dream to the growing business with employees to manage.

Our leading platform is more than just business software; it’s an all-in-one financial toolkit that automates invoicing, expenses, payments and payroll, allowing our customers to spend less time on paperwork and more time doing the work they love.

We believe in human-centric connections that empower teams to do their best work. Headquartered in Toronto, Canada, our team operates in clusters across North America and Europe using a variety of working environments - remote, hybrid, and in-office - all based on what’s best for the team, collaboration, and mental well-being. We are committed to creating a supportive and flexible workplace where everyone can thrive, grow, and make an impact on the lives of small business owners worldwide.

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal-opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success. FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us by phone at 1-416-780-2700 and/or email at [e-mail].