Product Designer

Method:CRM; Toronto; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Health care, vision and dental plan

Flexible hybrid policy

Training and professional development budget

Team and company social events

Job summary

Method:CRM in Toronto is seeking a Product Designer to join their growing Design team. The ideal candidate will have over 3 years of experience and will work closely with diverse teams to develop user-centered solutions. Responsibilities include user research, prototyping, and maintaining the design system.

The position offers a hybrid work policy, health care benefits, and a salary range of $75,000 to $95,000 per year. Join Method:CRM to make an impact in the small business platform space!

Qualifications

• 3+ years of hands-on professional Product Design experience.
• Experience performing user research to validate use cases and user needs.
• Extremely detail and process-oriented.

Responsibilities

• Take full ownership of the design process including user research and prototyping.
• Collaborate with product managers and cross-functional teams.
• Manage relationships with Product, Development and QA teams.

Skills

Product Design experience

User research

Sketching/whiteboarding skills

Figma proficiency

Strong communication skills

Education

University or College Degree

UX/UI/Product Design Bootcamp

Tools

Figma

Sketch

Adobe products

Job description

Opportunity

Our Design team is growing and we’re looking for a Product Designer who loves building creative and intuitive products and is comfortable with balancing people's problems, business goals and technological constraints.

About Method

Method understands that businesses are unique and so it is our vision to create a small business platform that is easily personalized for each of our customers. Our flagship product is Method:CRM, a customer relationship management tool made specifically for small businesses who have outgrown their processes. Unlike other CRMs, the combination of Method’s deep QuickBooks sync and no-code customization engine enable businesses to achieve their optimal workflows.

At Method, doing fantastic work is just as important as looking out for each other and our community. From flex hours, full benefits and monthly team events to our Method:Gives program, we do our best to support both our employees and community. You can learn more about Method and our team here!

The Role

As a Product Designer, you will have the opportunity to solve challenging problems that impact small and medium sized businesses. You will work collaboratively with diverse teams of developers, product managers, marketers and client services.

• Take full ownership of the design process, including user research, journey and flow mapping, wireframing, prototyping, and user testing to create user-centered solutions.
• Maintain and improve Method’s design system by transitioning wireframes into high-fidelity designs, identifying gaps, and creating scalable, reusable components to improve efficiency and consistency.
• Collaborate with product managers and cross-functional teams to align design priorities, optimize features for user engagement, and balance business objectives with user needs. Provide constructive feedback during design critiques to foster team growth.
• Create concept sketches, wireframes, and prototypes, using user data and testing to validate design solutions and address usability issues effectively.
• Own the delivery of craft-specific work by refining design workflows, supporting product initiatives, and mentoring junior team members in user-centered design approaches.
• Manage relationships with Product, Development and QA teams to ensure a high-quality experience is delivered to customers.

What You Bring

Before you read this next section, we want you to know that we know the “ideal candidate” doesn’t exist — everybody has a unique background and skill set. Even if you don’t check every box below, we’d love for you to apply - we are building for the future and growth potential is a priority for us!

• 3+ years of hands-on professional Product Design experience.
• Experience performing user research to validate use cases and user needs.
• Strong sketching/whiteboarding skills.
• Proficient in Figma, and or other design tools such as Sketch & Adobe product.
• Experience with prototyping ideas/solutions and validating them with customers.
• Strong presentation and client-facing skills.
• Extremely detail and process-oriented.
• Excellent communication skills, both visual and verbal.

Bonus points if you have experience with any of the following

• Working on a product team and delivering solutions to customers.
• User Research and analysis of customer insights to support product decisions.
• Prototyping and or delivering solutions using No Code products.
• Building and maintaining Design Systems.
• University or College Degree.
• UX/UI/Product Design Bootcamp.

What We Offer

• Fun team and a collaborative environment.
• Small company experience – working for a small company like Method gives you deep insight to the inner workings of how a software company operates, as you will be expected to be involved in many discussions: It is the kind of experience you can only get from a small company.
• Training – You will receive initial and ongoing training on Method’s products, policies and procedures as well as a quarterly professional development budget.
• Flexible hybrid policy.
• Great downtown location – Method is located right in the heart of Toronto’s young and vibrant ‘King West’ technology hub at the corner of Adelaide and Spadina Ave.
• Health care, vision and dental plan.
• Company and team social events.
• Salary: $75,000 - $95,000 p.a.

Hybrid Policy

At Method we are working on a hybrid schedule. Employees work from the office 2 times each week from our office in downtown Toronto.

In your first 30 days, you will:

• Onboard and acclimate with the Design, Product and Development team.
• Understand Method’s values and how our teams collaborate to drive results.
• Learn and become an expert on our internal communication tools, norms, and practices.
• Become acquainted with our Product Teams goals and how the Design Team supports them.
• Onboarding, to your design principles, approach, tools and research practices.
• Complete Method’s boot camp.
• Work with your manager to build tailored career goals and a plan to set you in the right direction for the upcoming quarter.

In your first 60 days, you will:

• Immerse yourself in our product discovery and delivery process.
• Start working closely with product and development teams.
• Work on ongoing product design projects, ranging from interface designs updates, prototyping and design system refinements.
• Contribute to the product team's culture, processes, and best practices.
• Support existing projects by providing insights on solutions, contributing to designs, prototyping and usability testing efforts.

In your first 90 days, you will:

• Begin to participate in user research and testing efforts to gain insights and validate the experience the Design Team is working on.
• Continue working on product design projects and our design system in Figma.
• Work with Product Teams to implement and ship features that deliver high business impact.
• Work closely with your manager to explore goals for the rest of the year.
• Contribute to our design team's quarterly goals.
• Begin to see results of your first quarter personal development.

Equal Opportunity Employer

Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we’re happy to provide accommodations for candidates taking part in the selection process.