Lead Platform Operations & AI Engineer

Insight Global; Toronto; On-site; CAD 140,000 - 180,000; Full time

Job summary

Insight Global is seeking a Lead AI Engineer to join a leading bank in Toronto. You will drive AI platform design, automation, and production readiness within the Cloud Engineering Infrastructure team.

You will provide hands-on technical leadership across observability, security, and governance, ensuring reliable, secure AI platform services for enterprise scale. The role requires strong experience with Azure, Microsoft Foundry, and power platform environments, plus deep SRE/DevOps practices and

Qualifications

• 7 years experience in platform operations, site reliability engineering, DevOps, cloud operations, or enterprise IT operations.
• 5+ years with power platform environments and demonstrated experience leading technical delivery, engineering standards, production readiness, incident response, problem management, service restoration, and operational reporting for enterprise platforms.
• Strong experience with Microsoft Foundry and Azure.
• Observability tools such as Azure Monitor, Application Insights, Log Analytics, Grafana and related telemetry design.
• Knowledgeable in enterprise network, edge security, identity, access management, and related internal platforms.

Responsibilities

• Provide hands-on technical leadership across AI platform design, implementation, automation, observability, and production readiness.
• Ensure AI platform services are secure, resilient, observable, and compliant with enterprise standards.
• Lead engineering excellence, reliability, operability, governance control enforcement, and incident coordination.

Skills

Platform operations

Site reliability engineering

DevOps

Cloud operations

Power Platform

Microsoft Foundry

Azure

Observability

Security

IAM

Tools

Azure Monitor

Application Insights

Log Analytics

Grafana

Job description

Job Description

Insight Global is looking for a Lead AI Engineer to join a leading bank based in Toronto. You will be part of the Cloud Engineering Infrastructure team supporting the platform operations.Insight Global is looking for a Lead AI Engineer to join a leading bank based in Toronto. You will be part of the Cloud Engineering Infrastructure team supporting the platform operations. The Lead AI Platform Engineer is accountable for technical leadership, engineering excellence, reliability, operability, and the controlled enablement of the organization's enterprise AI platforms. This role provides hands-on technical leadership across AI platform design, implementation, automation, observability, and production readiness. The incumbent ensures AI platform services and solutions are secure, resilient, observable, supportable, and compliant with enterprise standards for reliability, security, platform management, monitoring, incident coordination, and governance control enforcement.

Skills and Requirements

7 years experience (platform operations, site reliability engineering, DevOps, cloud operations, or enterprise IT operations)5+ years with power platform environments with demonstrated experience leading technical delivery, engineering standards, production readiness, incident response, problem management, service restoration, and operational reporting for enterprise platformsStrong experience with Microsoft Foundry and AzureStrong expertise with observability tools such as Azure Monitor, Application Insights, Log Analytics, Grafana, dashboards, alerting, and operational telemetry design.Knowledgeable in AI, having worked with Microsoft foundryKnowledge of enterprise network, edge security, identity, access management, and related internal platforms such as DNA, Fortinet, and Akamai

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].