Lead, Office Management

Gildan Activewear Inc; Montreal (administrative region); On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Professional development opportunities

Competitive benefits package

Mentorship opportunities

Diverse teamwork culture

Job summary

Gildan Activewear Inc in Montreal seeks a Lead, Office Management to ensure the smooth operation of the head office, supervising front desk and administrative staff, coordinating vendor relations and facilities, and supporting security and ISO 27001 compliance.

Based at the Montreal Corporate Office, you will partner with HR, IT and internal stakeholders to optimize office services, manage budgets, and improve employee experience.

Qualifications

• College diploma or bachelor’s degree in Business Administration, Office Administration, Management, or related field.
• 3–5 years in office administration, workplace services, facilities coordination, or similar role.
• Excellent interpersonal skills and service-oriented mindset.
• Strong organizational and time-management skills.
• Attention to detail and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to work under pressure and manage changing priorities.
• Proficiency in MS Office (Outlook, Word, Excel).
• Bilingual in French and English.
• First-aid training is an asset.
• Proficiency in a language other than French (mainly English) for non-Quebec markets.

Responsibilities

• Supervise front desk and administrative staff and ensure consistent service delivery.
• Delegate tasks, manage priorities, and support office management and employee services.
• Coordinate reception coverage and provide backup during staff absences.
• Ensure visitors and employees have a professional, welcoming experience.
• Oversee day-to-day office operations including workspace coordination and room reservations.
• Coordinate catering, events, and emergency response support as needed.
• Manage office purchasing, quotations, approvals, and vendor coordination.
• Support vendor onboarding and timely payments with Accounts Payable.

Skills

Interpersonal skills

Organizational skills

Time-management

Communication skills

Prioritization under pressure

MS Office proficiency

French & English bilingual

First-aid knowledge

Language proficiency beyond French (英语

Education

College diploma or bachelor’s degree in Business Administration / Office Administration / Management

Tools

MS Office (Outlook, Word, Excel)

Job description

Who we are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity

The Lead, Office Management, ensures the smooth and efficient operation of Gildan’s head office by overseeing office services, reception coverage, employee and visitor support, vendor coordination, facilities management, mail and shipping, events, and workplace safety and security activities. The incumbent supervises the front desk and administrative support employees, delegates priorities, and ensures consistent, professional service delivery across office management activities. Based at the Montreal Corporate Office, this position reports directly to the Director, IT Administration.

The role

• Supervise, train, and oversee front desk and administrative support staff, ensuring effective coverage and consistent service delivery.
• Delegate tasks, manage priorities, and support office management, reception, mailroom, and employee support activities.
• Coordinate reception coverage and provide backup support during staff absences as required.
• Ensure visitors and employees receive a professional, welcoming, and responsive experience.
• Oversee day-to-day office operations, including workspace coordination, room reservations, visitor registration, and employee inquiries.
• Ensure reception areas, meeting rooms, kitchenettes, and shared spaces are maintained, organized, and properly supplied.
• Coordinate catering, refreshments, office events, and emergency response support as needed.
• Manage office purchasing activities, including quotations, approvals, purchase orders, and vendor coordination for office services and supplies.
• Partner with Accounts Payable and stakeholders to support vendor onboarding, invoice processing, and timely payments.
• Monitor spending, prepare reports, support budget management, maintain cost controls, and coordinate parking administration.
• Oversee mail, courier, shipping, receiving, tracking, and inventory management for office supplies, equipment, and operational materials.
• Coordinate maintenance, repairs, renovations, office moves, contractor activities, and workplace services with building management.
• Manage keys, secure office access, and coordinate service and maintenance requirements for office equipment.
• Support onboarding and offboarding activities, including workspace preparation, equipment logistics, hardware recovery, and access management.
• Partner with HR, IT, and internal stakeholders to maintain office policies, security measures, emergency procedures, access controls, and ISO 27001 compliance requirements, including access reviews and clean desk practices.
• Support Board-related logistics, visitor management, and security coordination, while identifying opportunities to improve office operations, service levels, employee experience, and operational efficiency.

Schedule

• 8:30 a.m. to 4:30 p.m.
• Occasional work during non-business hours to support contractors onsite.
• Four times a year, when Gildan holds its quarterly board meetings, may be required to be available at 7 a.m. The schedule for the entire year will be provided well in advance.
• May be required to bend, stoop, and stretch for the purpose of filing, lifting, or moving supplies of up to 20 lbs.

The requirements

• College diploma or bachelor’s degree in Business Administration, Office Administration, Management, or a related field.
• 3 to 5 years of experience in office administration, workplace services, facilities coordination, or a similar role.
• Excellent interpersonal skills; professional, service-oriented mindset.
• Strong organizational and time-management skills.
• Attention to detail and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to work efficiently under pressure and manage changing priorities and interruptions
• Proficiency in MS Office (Outlook, Word, and Excel in particular).
• Bilingual: French & English.
• First-aid training is an asset.
• This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French – mainly English.

What's in it for you

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Find your fit with us

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and FindYourFit at Gildan. Tailor the future of your own career.