Lead, Office Management

Gildan; Montreal (administrative region); On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Mentorship program

Development opportunities

Job summary

Gildan's Montreal Corporate Office is seeking a Lead, Office Management to ensure the smooth operation of our head office. You will supervise front desk and administrative staff, coordinate office services, vendor relations, mail and shipping, and events.

Based in Montreal, you will partner with HR and IT to maintain office policies, security procedures, and ISO 27001 compliance, while supporting onboarding, budget control, and workplace safety.

Qualifications

• College degree or diploma in a related field.
• 3–5 years of experience in office administration or facilities coordination.
• Bilingual: French & English; strong written and verbal communication.
• Proficiency in MS Office and office software; detail-oriented and organized.

Responsibilities

• Supervise front desk and administrative staff, ensuring consistent service delivery.
• Coordinate office services, mailroom, vendor coordination, and facilities management.
• Oversee reception coverage, workspace coordination, and office safety measures.
• Support onboarding/offboarding, budgeting, and cost controls; manage supplier relations.

Skills

Interpersonal skills

Organizational skills

Time management

MS Office

Communication

Problem-solving

Bilingual French-English

Education

College diploma or bachelor’s degree in Business Administration / Office Administration / Management

Tools

MS Office (Outlook, Word, Excel)

Outlook

Excel

Word

Job description

Who we are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity

The Lead, Office Management, ensures the smooth and efficient operation of Gildan’s head office by overseeing office services, reception coverage, employee and visitor support, vendor coordination, facilities management, mail and shipping, events, and workplace safety and security activities. The incumbent supervises the front desk and administrative support employees, delegates priorities, and ensures consistent, professional service delivery across office management activities. Based at the Montreal Corporate Office, this position reports directly to the Director, IT Administration.

The role

• Supervise, train, and oversee front desk and administrative support staff, ensuring effective coverage and consistent service delivery.
• Delegate tasks, manage priorities, and support office management, reception, mailroom, and employee support activities.
• Coordinate reception coverage and provide backup support during staff absences as required.
• Ensure visitors and employees receive a professional, welcoming, and responsive experience.
• Oversee day-to-day office operations, including workspace coordination, room reservations, visitor registration, and employee inquiries.
• Ensure reception areas, meeting rooms, kitchenettes, and shared spaces are maintained, organized, and properly supplied.
• Coordinate catering, refreshments, office events, and emergency response support as needed.
• Manage office purchasing activities, including quotations, approvals, purchase orders, and vendor coordination for office services and supplies.
• Partner with Accounts Payable and stakeholders to support vendor onboarding, invoice processing, and timely payments.
• Monitor spending, prepare reports, support budget management, maintain cost controls, and coordinate parking administration.
• Oversee mail, courier, shipping, receiving, tracking, and inventory management for office supplies, equipment, and operational materials.
• Coordinate maintenance, repairs, renovations, office moves, contractor activities, and workplace services with building management.
• Manage keys, secure office access, and coordinate service and maintenance requirements for office equipment.
• Support onboarding and offboarding activities, including workspace preparation, equipment logistics, hardware recovery, and access management.
• Partner with HR, IT, and internal stakeholders to maintain office policies, security measures, emergency procedures, access controls, and ISO 27001 compliance requirements, including access reviews and clean desk practices.
• Support Board-related logistics, visitor management, and security coordination, while identifying opportunities to improve office operations, service levels, employee experience, and operational efficiency.

Schedule

• 8:30 a.m. to 4:30 p.m.
• Occasional work during non-business hours to support contractors onsite.
• Four times a year, when Gildan holds its quarterly board meetings, may be required to be available at 7 a.m. The schedule for the entire year will be provided well in advance.
• May be required to bend, stoop, and stretch for the purpose of filing, lifting, or moving supplies of up to 20 lbs.

The requirements

• College diploma or bachelor’s degree in Business Administration, Office Administration, Management, or a related field.
• 3 to 5 years of experience in office administration, workplace services, facilities coordination, or a similar role.
• Excellent interpersonal skills; professional, service-oriented mindset.
• Strong organizational and time-management skills.
• Attention to detail and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to work efficiently under pressure and manage changing priorities and interruptions
• Proficiency in MS Office (Outlook, Word, and Excel in particular).
• Bilingual: French & English.
• First-aid training is an asset.
• This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French – mainly English.

What's in it for you

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

Find your fit with us

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.