Lead, Last Mile Operations French Bi-lingual

RXO, Inc.; Montreal; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Pension with company matching

Paid time off

Holiday pay

Job summary

RXO, Inc. in Montreal seeks a Last Mile Operations Lead to coordinate with site leadership and support home delivery services. You’ll help manage day-to-day operations and drive efficiency across the team.

The ideal candidate will have 2 years supervisory experience and 5 years in logistics/transportation, with strong communication skills and reliable transportation. Bilingual in French and English is required.

Qualifications

• 2 years of experience in a supervisory role
• 5 years of experience in logistics and/or transportation
• Experience with Microsoft Office

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
• Use operational metrics to identify improvements and create actionable plans
• Train material handlers to meet safety, quality, and productivity goals
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage dispatch of contract carriers and resolve issues throughout the day
• Partner with Operations Manager to identify problem areas and restructure routes for efficiency
• Train and develop contract carriers, dispatchers and warehouse personnel to meet customer expectations

Skills

Leadership

Logistics

Analytical thinking

Communication

Education

Bachelor's degree or equivalent related work or military experience

Tools

Microsoft Office

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

French Bi-lingual required

As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Ideal candidates will be highly detail-oriented experience cycle counting warehouse inventory able to lead the warehouse team and strengthen the current processes in place. Reliable transportation required.

What your day-to-day will look like:

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

At a minimum, you’ll need:

• 2 years of experience in a supervisory role
• 5 years of experience in logistics and/or transportation
• Experience with Microsoft Office

It’d be great if you also have:

• Bachelor’s degree or equivalent related work or military experience
• Excellent verbal and written communication skills
• Strong math skills and solid analytical ability
• Outstanding interpersonal and leadership skills

This job requires the ability to:

• Lift up to 50 lbs.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Supplemental health insurance (medical, dental and vision)
• Life, Short-term, and Long-term disability insurance
• Pension with company matching contribution
• Company paid holidays
• Paid-time-off (PTO)

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.