Lead Industry Manager, SMB Sales - Agency

Pinterest; Toronto; On-site; CAD 130,000 - 170,000; Full time

Job summary

Pinterest is seeking an experienced Lead Industry Manager to oversee SMB Agency Sales Account Management in Toronto, driving revenue and team performance. You will lead a large vendor sales group, set strategy, and ensure targets are met through data-driven planning and cross-functional collaboration.

In this hybrid role, you will coach managers and individual contributors, align with product, sales ops and engineering, and define KPIs to track quarterly OKRs, while maintaining strong partner

Qualifications

• 8+ years in digital media or online advertising.
• 2-3+ years of sales leadership with quota attainment.
• Experience with agencies and revenue pipeline management.

Responsibilities

• Drive retention and upsell across 1K+ SMB agencies.
• Retain and grow 7K+ managed advertisers.
• Define operational sales strategy and scalable systems.
• Lead a high-performing team to meet quarterly revenue targets.
• Manage relationships with vendor partners and cross-functional teams.
• Mentor sales talent and foster a positive culture.
• Collaborate with product, sales ops, and engineering on the advertising platform.
• Track KPIs and analyze business trends for health metrics.
• Utilize AI tools to improve meeting prep and performance analysis.

Skills

Sales leadership

Data-driven

Strategic thinking

Cross-functional collaboration

Communication

People development

Forecasting

Vendor management

Project management

Education

Bachelor's degree in Marketing or related field

Tools

SFDC (Salesforce)

Job description

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

The Lead Industry Manager will manage the SMB Agency Sales Account Management business, responsible for revenue delivery and growth. They will lead a large vendor sales team in executing and operationalizing the strategy.

What you'll do:

• Drive retention and upsell across our 1K+ SMB agencies
• Retain and grow 7K+ managed advertisers
• Define the operational sales strategy by developing and standardizing operational systems to empower the SMB team to operate at scale
• Lead a high-performing team of sellers to deliver against quarterly revenue targets through effective planning, goal-setting, data analysis, and forecasting
• Manage relationship with Pinterest's vendor partner
• Support team strategy for media planning, campaign management, media measurement and media channels (e-commerce, branding, formats and targeting)
• Motivate, mentor and develop sales talent (managers and individual contributors), creating a positive culture
• Work cross-functionally with internal stakeholders including product, sales operations, and engineering to help Pinterest build a world-class advertising platform
• Establish sales team KPIs that allow live time measurement against key quarterly OKRS
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to business health
• AI utilization: Understand and test various tools & approaches to aid in meeting preparation, performance analysis and ultimately enable prioritize high impact outcomes with velocity.

What we're looking for:

• 8+ years of professional experience in digital media or online advertising
• 2-3+ years of sales leadership experience with a demonstrated track record of leading sales teams to exceed quotas
• Experience working for or with digital agencies, with a deep knowledge of the agency landscape, key decision makers, operating models, and commercial structures. Proven track record of managing revenue pipeline with forward-looking predictability
• Ability and willingness to get your hands dirty - from SFDC reporting to call coaching, this leader will need to be able to go deep selectively to help inform the broader strategic vision
• A data-driven leader with the ability to lead large teams against aggressive goals
• An independent, business-focused creative thinker who is excited to work with customers partners at scale
• Strong communication skills, attention to detail, and a bias towards action
• Experience in project management, operations management, and/or vendor management
• Growth mindset & open-mindedness to new techniques, skill development and AI-led workflows to drive success at scale across a diverse set of advertisers.
• Bachelor's degree in a relevant field such as Marketing, or equivalent experience

Relocation Statement:

This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: Insert to clarify in-office requirement for the role.

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the vendor Toronto office 1 week per month and should be commutable to Toronto

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Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.