Lead Hub Operations Excellence

Purolator; Richmond; On-site; CAD 90,000 - 120,000; Full time

Job summary

Purolator is seeking a Lead Hub Operations Excellence Engineer in Richmond, BC. Reporting to the Western Canada Engineering Manager, you will drive cost and quality improvements, deploy new initiatives, and optimize material handling and sortation operations across Purolator’s hubs.

You will lead cross-functional projects, analyze data to support decisions, and train field personnel. A BASc in engineering and 5+ years of professional experience are required, with willingness to travel and adapt

Qualifications

• BASc in Engineering or related discipline is required.
• Minimum 5 years of professional engineering experience.
• Ability to travel is required.
• Proficiency in English is required for frequent cross-functional communication.
• Must be able to work in a 24-hour environment and adapt to change.

Responsibilities

• Develop optimum operating profiles for Purolator operations and equipment layouts.
• Improve processes to meet KPI targets (H&S, Expense, Revenue, Quality).
• Lead deployment of initiatives and national projects in field.
• Provide technical training and support to field personnel.
• Create business cases and project plans with realistic timelines and resources.
• Translate data findings into actionable solutions for the Operations team.

Skills

Excel

Word

PowerPoint

AutoCAD

Visio

Process Mapping

GIS

Education

BASc Degree in Engineering

Tools

AutoCAD

Visio

GIS

Job description

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Lead Hub Operations Excellence

Date: 19 Aug 2026

Location: Richmond, British Columbia, CA, V7B 1M5

Requisition #69420

Monday to Friday, 37.5 hours per week. Additional hours as operationally required.

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Reporting to the Western Canada Engineering Manager, the Lead Hub Operations Excellence Engineer is responsible for all cost and quality improvement activities in the field. This includes employing engineering practices to help the company achieve its budgetary targets and become more effective and efficient. They will both lead and support the deployment of all new initiatives and technologies in the field.

Responsibilities

• Employ engineering practices to develop optimum operating profiles for all Purolator Operations. (Develop new or improve current material handling equipment layouts to improve ergonomics, health and safety, capacity, and productivity)
• Improve existing operational processes by employing engineering practices to support field operation to achieve Purolator’s KPI targets (H&S, Expense, Revenue, Quality)
• Lead and Support deployment of new initiatives and national projects in the field for region
• Very strong written and oral communication skills with an ability to work effectively at all levels of the organization.
• Project Management, assist in equipment layout and design, standards development and auditing, process optimization and statistical analysis, used for development of trending and forecast information
• Develop, manage and implement multiple projects providing realistic and accurate timeline, resource requirements and activity plans
• Provide technical training and support to field personnel.
• Key initiatives will also include support for the testing and implementation of new technologies, methodologies and procedures.
• Employ standard engineering practices to develop optimum operating profiles for sortation and courier operations.
• Create business cases and project plans to lead improvement efforts
• Gather and analyze data to support Operations team members
• Translate data findings into problem statements and drives decision making process of appropriate solutions

Additional Responsibilities

Other duties as assigned/required.

Education

BASc Degree in Engineering or another related discipline.

Experience

• Minimum 5 years’ experience in a professional engineering discipline.
• Strong competency with excel, word, powerpoint, autocad, visio, process mapping and GIS
• Ability to effectively implement change.
• Autonomous & able to work in a changing environment.
• Able to effectively implement change and utilize change management principles.
• Must be flexible to work in a 24 hour environment.
• Ability to travel is required.

Plans and aligns

Action oriented

Situational adaptability

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 541 - Richmond
Working Conditions: Office Environment; Warehouse Environment

Reports to: Manager Operations Excellence Field
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [e-mail].

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com .

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