Lead Hand

Sysco Canada Inc.; Vancouver; On-site; CAD 31,000 - 44,000; Full time

Job summary

Sysco Canada Inc. Vancouver is seeking a Warehouse Lead Hand to supervise daily warehouse operations in a fast-paced food distribution environment.

You will monitor shipping and receiving, manage cycle counts, and coordinate daily tasks to meet KPIs. You will train team members, ensure OHSA and HACCP compliance, maintain inventory accuracy, and collaborate with Sales and other departments to support accurate, timely deliveries.

Qualifications

• 2+ years of hands-on experience in a similar role.
• Excellent organizational and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Financial acumen including budgeting and reporting.
• Bachelor's degree in business administration or management is a strong asset.

Responsibilities

• Track and manage raw materials, equipment, shipments, and stock levels.
• Digitally manage inventory systems, reconcile variances, and prepare inventory reports.
• Monitor and prevent shortages; address shortages proactively.
• Participate in regular cycle counts to ensure accuracy.
• Oversee receiving to ensure accuracy against POs and quality standards.
• Coordinate order picking/packing and timely customer deliveries.

Skills

Exceptional organizational skills

Good communication skills

Excellent problem-solving skills

Excellent financial skills

2+ years hands-on experience

Education

Bachelor's degree in business administration or management

Job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. Sysco has 27 Specialty Meat and Seafood operating companies across Canada and the United States that focus on meat and seafood production and distribution. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Warehouse Lead Hand

The Warehouse Lead plays an important role in the warehouse and logistics departments. The Warehouse Lead works in a fast-paced food manufacturing environment and is responsible for monitoring shipping and receiving activities in the department, as well as leading the company\'s cycle count program and occasionally operating heavy equipment.
Compensation: $27/hour

Responsibilities:

• Track and manage raw materials, equipment, shipments, and stock levels.
• Digitally manage inventory systems, reconcile variances, and prepare accurate inventory reports.
• Monitor and prevent supply shortages; proactively address unexpected shortages.
• Participate in regular cycle counts to ensure inventory accuracy.
• Place and manage material orders as required to meet operational needs.
• Review, process, and reconcile all incoming and outgoing orders.
• Oversee receiving operations to ensure accuracy against purchase orders and quality standards.
• Ensure accurate and timely order picking/selection to meet KPIs.
• Manage invoicing, packaging, and preparation of orders for shipment.
• Coordinate accurate, timely, and efficient customer deliveries, including those handled by outside transport.
• Partner with supervisors and management to plan and schedule daily/weekly tasks in line with demand.
• Cross-train team members for flexibility and operational coverage.
• Conduct on-the-job training and performance reviews for new team members, ensuring smooth integration.
• Lead by example, fostering a positive, collaborative, and adaptable work environment.
• Produce daily, weekly, and monthly operational and performance reports.
• Set and monitor productivity goals; ensure targets are consistently met or exceeded.
• Collaborate with the Warehouse Supervisor to improve efficiency and reduce errors, fuel, maintenance, and labor costs.
• Maintain cleanliness and organization across cooler, freezer, and dry storage areas.
• Ensure compliance with all company policies, procedures, and OHSA/Health & Safety standards.
• Enforce company Food Safety and HACCP regulations.
• Ensure all warehouse equipment is maintained and safe to operate.
• Oversee cooler/freezer product movement and integrity.
• Communicate effectively with Sales and other departments to support customer needs.
• Ability to work weekends as needed.
• Ability to work evenings as needed.
• Ability to use scanning guns and warehouse technology effectively.
• All other duties as assigned.

Qualifications:

• 2+ years of hands on experience in a similar role
• Exceptional organizational skills
• Good communication skills, both written and verbal
• Excellent problem-solving skills
• Excellent financial skills (e.g. budgeting, calculating, accounting)
• A successful Warehouse Lead will often have previous experience on the floor of a retail store or warehouse.
• Experience with responsibilities such as stocking shelves and supplying management with inventory reports are considered an asset to the Warehouse Lead position. A candidate may also have experience in Project Management or Production Management.
• Completion of specialized training courses in management, inventory management, or computer software is considered a strong asset in a candidate.
• Candidates with a bachelor\'s degree in business administration or management can be considered as exceptional candidates for the position.