Lead Driver

STAPLES Canada; Winnipeg; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Job summary

Staples Canada is seeking a delivery driver to lead the transportation operation and ensure next-day customer deliveries from Winnipeg. The role includes supervising drivers, balancing routes, and mentoring team members.

The position emphasizes safety, customer service, and teamwork. Benefits include health and dental coverage, RRSP/DPSP, and performance bonuses, with a dynamic work environment and opportunities to grow within Staples Canada.

Qualifications

• Must have a valid driver's license and a clean driving record.
• 1–3 years of driving experience in a service-oriented role.
• Ability to lift up to 70 lbs.
• Excellent customer service skills.
• Able to work with minimal supervision.

Responsibilities

• Lead the transportation operation to ensure next-day deliveries.
• Train and mentor delivery drivers and helpers.
• Track and maintain log sheets for handheld devices.
• Handle all deliveries for the day and turn receipts to supervisor.
• Sort freight, load truck and verify packages against the manifest.
• Perform pre-trip and post-trip inspections on the vehicle.
• Deliver merchandise to customers in a prompt, safe, and friendly manner.
• Maintain vehicle and equipment in proper working order.

Skills

Customer service

Team player

Communication

Map reading

Physical fitness

Education

High school diploma

Tools

Handheld scanner

GPS navigation

Pallet jack operation

Job description

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team:

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Warehouse Address: 175 Haggart Ave., Winnipeg. MB - Unit #5

Shift Time:Monday -Friday (Full Time), Day Shift

Some of what you will do:

The incumbent of this position will be responsible for leading the transportation operation to ensure all customer deliveries are delivered next day. The incumbent would also support the transportation supervisors with the day-to-day delivery operation, load balancing and route coverage.

Train and mentor new delivery drivers and helpers.

Track and maintain log sheet for handheld package tracking devices.

Handles all deliveries for the day and turns all delivery receipts to the appropriate supervisor at the end of the shift.

Fill in for shift supervisor and for Cover Drivers (Backup Drivers) as needed.

Sort freight, load truck and verify packages against the manifest according to route sequence daily using all equipment necessary including pallet jacks, hand trucks, pallets, skids and handheld scanners.

Perform pre-trip and post-trip inspections on the vehicle being operated daily prior to leaving and returning to the SDO.

Deliver the merchandise to the customers (residential and commercial), in a prompt, safe, business like and friendly manner. Top priority should be given to taking care of the customer’s needs.

Use a handheld package scanner in the delivery process as required.

Obtain accurate electronic or paper POD (Proof of Delivery) for each delivery.

Drive the truck in a safe, lawful and courteous manner and attitude.

Keep the truck and associated equipment in proper working order. Report any problems to the Supervisor. Keep the cab and cargo area clean and free of clutter.

Process all non-delivered and customer returns following correct procedures, upon return to the SDO at the end of the day.

Submit all required Pod’s, non-delivery, return information and reports to the appropriate Supervisor daily.

Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.

Conduct Safety training and other driver training sessions as needed.

Conduct consistent check rides and other audits.

Pick Up and accept merchandise returns and/or damages.

When help assigned (driver or driver helper) maintain responsibility for truck and equipment. Lead daily completion of work and report questions/issues to SDO supervisor right away.

Have responsibility for and maintain communication with a team of drivers throughout the day and be able to adjust as necessary.

Specifically, You Will:

Train and mentor new delivery drivers and helpers.

Track and maintain log sheet for handheld package tracking devices.

Handles all deliveries for the day and turns all delivery receipts to the appropriate supervisor at the end of the shift.

Fill in for shift supervisor and for Cover Drivers (Backup Drivers) as needed.

Sort freight, load truck and verify packages against the manifest according to route sequence daily using all equipment necessary including pallet jacks, hand trucks, pallets, skids and handheld scanners.

Perform pre-trip and post-trip inspections on the vehicle being operated daily prior to leaving and returning to the SDO.

Deliver the merchandise to the customers (residential and commercial), in a prompt, safe, business like and friendly manner. Top priority should be given to taking care of the customer’s needs.

Use a handheld package scanner in the delivery process as required.

Obtain accurate electronic or paper POD (Proof of Delivery) for each delivery.

Drive the truck in a safe, lawful and courteous manner and attitude.

Keep the truck and associated equipment in proper working order. Report any problems to the Supervisor. Keep the cab and cargo area clean and free of clutter.

Process all non-delivered and customer returns following correct procedures, upon return to the SDO at the end of the day.

Submit all required Pod’s, non-delivery, return information and reports to the appropriate Supervisor daily.

Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.

Conduct Safety training and other driver training sessions as needed.

Conduct consistent check rides and other audits.

Pick Up and accept merchandise returns and/or damages.

When help assigned (driver or driver helper) maintain responsibility for truck and equipment. Lead daily completion of work and report questions/issues to SDO supervisor right away.

Have responsibility for and maintain communication with a team of drivers throughout the day and be able to adjust as necessary.

Some of what you need:

High school diploma or equivalent.

Valid driver’s license (no “major moving violations”).

Driving must be in good standing.

Math and mechanical aptitude.

Able to navigate and read a map.

Physically fit.

Must have excellent customer service skills/satisfaction.

Must be a team player and able to work well with minimum supervision.

Able to lift to 70lbs.

1-3 years of driving experience in a service-oriented position.

Must be at least 21 years of age.

Works in a warehouse environment. The noise level in the work environment is usually moderate to loud.

While performing the delivery duties (90%), the employee regularly works near mechanical equipment and drives throughout assigned route in all kinds of weather and road conditions.

Some of what you will get:

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

#BringYourPassion

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

• Job Identification 74350
• Job Category Drivers & Delivery
• Locations 175 Haggart Avenue, Winnipeg, MB, R2R 2V8, CA