Lead Digital Program Business Analyst

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Total rewards program

Coaching and development

Stock where applicable

Job summary

RBC Wealth Management is seeking a senior Business Analyst to lead strategic initiatives and drive requirements delivery for RBC Direct Investing. You will collaborate with Product, Delivery Design, Development, and Architecture teams while guiding junior BAs.

You will model high-level requirements, support discovery sessions with stakeholders, and help road-map program activities. Strong communication and financial domain knowledge are essential.

Qualifications

• Minimum 8-10 years of BA/BSA experience in an Agile, project-based environment.
• Experience in Brokerage/Investments, Personal Finance, Wealth Management.
• Client-facing web application development experience, ideally in a major FI.

Responsibilities

• Oversee large-scale program-level initiatives (strategic work).
• Facilitate discovery sessions with high-level stakeholders.
• Lead agile ceremonies with the Product Owner.
• Coordinate with Product Lead for RFI/RFP/SOW requirements.
• Manage risk, assumptions, and constraints for requirements.

Skills

BA/BSA experience

Agile methodology

Requirements gathering

Stakeholder management

Business analysis

Documentation

Data requirements

Communication skills

Process modelling

JIRA/Confluence

Education

Finance industry knowledge

Bachelor's degree

Masters in BA (advantage)

Tools

Word

Excel

Visio

JIRA/Confluence

Mural

Figma

Postman

Job description

What is the opportunity?

You will be responsible for leading business analysis activities on Strategic initiatives on medium to large size projects within RBC Wealth Management for RBC Direct Investing. The role demonstrates expert knowledge and ability and can apply the competency in new or complex situations and guides other professionals.

Job Description

What is the opportunity?

You will be responsible for leading business analysis activities on Strategic initiatives on medium to large size projects within RBC Wealth Management for RBC Direct Investing. The role demonstrates expert knowledge and ability and can apply the competency in new or complex situations and guides other professionals.

The role is responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, management, and support.

The role will function alongside the leads from the related project disciplines (Product/DeliveryDesign/Development/Architecture) and the Direct Investing Business strategy team for any early start & discovery work on new Strategic program level work.

What will you do?

• Oversee large-scale program-level initiatives (i.e. strategic work)
• Assist in determining OKR’s and assorted success metrics
• Assist in road mapping & prioritization of program activities
• Determination of possible scope and feasibility of new work
• Identification & Impact analysis of potential work across:
  • DI Web and Mobile application
  • Existing system architecture
  • Existing processes (operational and non-functional)
  • New processes
• Determine and document High level requirements for
  • DI Digital
  • User experience
• Facilitating and communication of discovery sessions with high level stakeholders
• Coordination with Product Lead to support any RFI/RFP, SOW administrative requirements
• Manage reviews with DI Business SMT
• Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities
• Lead applicable various Agile ceremonies, alongside the Product Owner
• Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
• Provide guidance and support to build the capabilities of the junior BAs

What will you need to succeed?

Must have skills:

• Minimum 8-10 years professional BA/BSA experience in a project-based Agile environment. Expert at requirements gathering, documentation, testing and developing high level plans
• Proven Brokerage /Investments, Personal Finance, and Wealth Management industry knowledge/experience
• Prior project experience in client facing web application development, preferably from a major FI
• Proven experience in Agile methodology
• Proven ability to gather Business and Systems requirements independently, having strong business analysis and systems analysis skills.
• Proven experience in Requirements analysis and quality documentation: Scope Modelling, Business Process Modelling, Data Requirements, Business Rules Analysis, Non Functional Requirements, User Stories, Story Decomposition, and Story Mapping, Acceptance and Evaluation Criteria Definition
• Excellent communication skills required; will be working with BU stakeholders and IT stakeholders; Experience facilitating a large roomful of stakeholders (15–20 or more).
• Excellent collaboration skills, attention to detail, gap analysis, and ability to work on multiple projects at the same time. Experience working on medium to large projects - over $5 million
• Deep Knowledge of requirements documentation and modeling tools (e.g. Word, Excel, PowerPoint, Visio, JIRA/Confluence, Mural, Figma)

Nice-to-have

• RBC BA/BSA Curriculum Certificate
• Masters Certificate in Business Analysis
• Prior experience in enterprise level and mobile projects
• Past testing experience in API's using Postman
• Knowledge of current Accessibility standards (AODA and WCAG 2.1/2.2)
• Functional ability in VScode

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies.

Job Skills

Agile Methodology, Business Case Design, Business Oriented, Collaboration, Communication, Critical Thinking, Cross-Functional Teamwork, Decision Making, Digital Products, Digital Solutions, Fostering Collaboration, Innovation, Innovative Solutions, Long Term Planning, Prioritization, Problem Solving, Process Management, Software Product Management, Software Quality Assurance (SQA), Time Management

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-21

Application Deadline: 2026-08-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.