Lead, Digital Health Innovation and Transformation

Ontario Health; Barrie; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Lead for Digital Health Innovation and Transformation. This pivotal role focuses on enhancing healthcare delivery through digital solutions, ensuring seamless integration and collaboration among healthcare partners. You will be instrumental in driving strategic initiatives, fostering relationships, and leading projects that directly impact patient care. With a commitment to innovation, this role offers a unique opportunity to shape the future of health services in Ontario while working in a hybrid environment that values teamwork and personal development.

Benefits

Fully paid medical, dental and vision coverage

Health care spending or wellness spending account

Premium defined benefit pension plan

Three personal days and two float days annually

Three weeks’ vacation to start

Career development opportunities

Collaborative values-based team culture

Wellness program

Qualifications

• 5+ years’ experience in healthcare/digital work.
• Demonstrated leadership skills and ability to influence others.

Responsibilities

• Coordinate Digital Health activities within a defined cluster area.
• Lead and manage healthy relationships with partners for Digital Health Solutions.

Skills

Project Management

Healthcare Knowledge

Communication Skills

Strategic Planning

Relationship Management

Change Management

Education

University degree in business administration

Health administration or related field

Tools

MS Office

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Ontario Health will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.

Digital First for Health (DFfH) is central to the government’s efforts to transform the health care system so that it is integrated, sustainable, and patient centered. Strong digital capabilities are critical to enable system integration and the sharing of information throughout the health care system and between members of the integrated care team, so that patients receive seamless care. These capabilities include tools that offer such things as virtual care, online appointment booking, digital access for patients, better and more connected tools for frontline providers, and data integration and predictive analytics.

As a Lead, Digital Health Innovation and Transformation you will be the main point of contact for coordinating Digital Health activities within a defined cluster area, and will work collaboratively with the other team members, across the Central Region of Ontario Health.

Please be advised that the scope of this role is regional in nature and therefore, will focus on the pertinent region’s particular needs.

Here is what you will be doing:

Local Partnerships and OHTs

• Would hold the primary relationship with a cluster of partners in a geographic area, such as OHTs.

• Steward OHTs toward a digital plan that aligns with the provincial vision on digital and virtual care.

• Identify opportunities for multiple OHT collaboration across the region.

• Share funding opportunities and engage with OHTs on development of funding opportunities to enable clinical integration in their area.

• Support the development of local and regional proposals as required.

• Lead and manage healthy relationships and partnerships with champions and regional sponsors for the adoption of Digital Health Solutions within the Region.

• Create and submit proposals/business cases for consideration by the Director, Digital Health Innovation and Transformation and Executive for the Central Region.

• Would work collaborative with other Leads in Ontario Health Central Region for sharing of best practice, identification of innovations for spread and scale, share learnings, and identify opportunities for regional consistency in digital/virtual care utilization.

• Identify opportunities for partner ongoing engagement in the assigned geographic area.

• Plan projects with significant partner engagement.

• Develop Subject Matter Expertise in assigned areas, such as mental health sector, eServices, long-term care, central intake and so forth.

• Would engage with appropriate delivery partners (e.g., eHealth Centre of Excellence).

• Work with other Central Region portfolios to identify opportunities where digital enablers can advance other health care transformation underway.

• Collaboratively develop strategies and tactics to increase adoption rate, spread and scale for identified digital health initiatives/solutions.

• Assist the Regional Digital Health Lead for Central Region with the strategy development, planning and execution of digital initiatives.

• Actively participate in the Digital Health Advisory Council (DHAC) for Central Region.

• Maintain and develop the materials to enhance work performance, such as communications, reference material and reporting tools.

• Identify risks and opportunities in the implementation of digital solutions among the partners, OHTs or regional initiative.

• Direct activities related to the planning, implementation and, reporting of digital solutions and their adoption by the health care community.

• Create, establish and monitor projects implementation and operations.

• Establish iterative problem solving and impact evaluation on digital solutions within assigned areas.

• Provide program and project level insight and oversight on initiatives you are either managing or monitoring that are provincial, regional or local within the assigned cluster.

• Ensure projects are coordinated and integrated across the Central Region Ontario Health.

• Ensure supporting program and project data is kept current and accessible by the project team.

• Ensure proposed projects are sustainable and sustainability costs are identified in advance and subsequently managed to budget if the projects become approved.

Here is what you will need to be successful:

Education and Experience

• University degree in business administration, health administration, or a related field.

• 5 + years’ experience in healthcare/digital work

• Demonstrated experience/knowledge within the healthcare community in Ontario in a project management role, business development, health system planning and architecture, partner engagement/facilitator, client service or a similar role.

• Previous knowledge and experience of the Ontario healthcare system/ knowledge of the Digital First for Health Strategy and related issues is considered an asset.

• Demonstrated ability to work in a team environment and to build and maintain effective relationships with internal and external partners (liaison role).

• Solid project management experience and skills including knowledge of project management methodologies, tools and templates (PMP certification is an asset).

• Demonstrated leadership skills including the ability to influence others and facilitate meetings.

• Ability to influence partnerss to help drive initiatives forward and co-design solutions.

• Excellent abilities to analyze and interpret complex information to deliver a solution that meets business needs including prioritization.

• Excellent interpersonal, diplomacy, communication and presentation skills.

• Evaluation techniques and proven ability to lead change and find creative solutions

• Exceptional experience in effective strategic planning, budgeting, research, resource allocation, analytics and policy processes.

• Well-developed leadership and management skills deeply rooted in teamwork and mutual support

• Excellent working knowledge of direct care/care coordination models used in community health care organizations.

• Excellent knowledge of community resources (e.g., services and programs), and roles of health care professionals.

• Excellent knowledge of challenges and issues, methods and techniques for outsourced/ contracted services and service providers.

• Strong knowledge of tools, systems and databases used in patient care delivery and management.

• Understanding and commitment to quality service and best practice.

• Flexible, adaptable and responsive to change.

• Self-directed with an ability to organize, plan, prioritize and multi-task.

• Demonstrated critical thinking and detail-oriented

• Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Director as required.

• Solid facilitation and presentation skills.

• Oversees the development, implementation and maintenance of relevant procedure manuals

• Excellent planning, time-management, multi-tasking and organizational skills.

• Ability to think analytically with attention to detail in the presence of frequent interruptions.

• Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.).

Knowledge and Skills

• Integrity: Acts consistently in an honest and ethical manner and holds oneself accountable to the organization, the MOH/MoLTC, professional bodies/colleges and the public.

• Technical Aptitude: Ability to understand technical or funding information with confidence, including the application of performance indicators and measurement.

• Fiscal Accountability: Has an appreciation of the key drivers, issues, opportunities, funding models, performance measures and political influences within a health system or similar enterprise where transparency is a requirement.

• Business Acumen: Ability to apply business principles, including systems thinking, to the healthcare environment; basic business principles include financial management, human resource management, organizational dynamics and governance, strategic planning, risk management and quality improvement.

• Partner Engagement: Extensive partner engagement required. Develops networks and builds alliances. Engages in cross-functional activities; collaborates across boundaries and finds common ground with a widening range of partners.

• Relationship Management: Builds multiple external collaborative relationships to support department performance. Identifies the key issues and accommodates the key players when dealing with external parties/units on joint projects

• Communication and Interpersonal Skills: Listens well and encourages open communication. Ability to communicate clearly and concisely. Considers and responds appropriately to the needs, feelings, and capabilities of others in different situations; is tactful, compassionate and sensitive, and treats others with respect.

• Risk Management: Measures and evaluates outcomes and corrects direction as appropriate.

• Strategic Planning: Communicates corporate goals and objectives within the department. Aligns department tasks and objectives with corporate goals and objectives.

• Change Management: Actively embraces change efforts and initiatives to improve department performance. Develops and uses different methods to help employees to positively react to change.

• Health Care Planning: Demonstrates understanding of the healthcare system and environment. Effectively choose options, plan, implement and evaluate policies and/or programs in health care.

• Program Development: Develops new insights into situations and applies innovative solutions to make organizational improvements. Creates a work environment that encourages creative thinking and innovation. Designs and implements new or cutting-edge programs/processes

• Knowledge of Ontario health sector and workforce trends within this sector.

• In-depth development knowledge of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development.

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Location:

Central Region, Ontario (currently hybrid; subject to change)

Employment Type:

Temporary + (Fixed Term) Full time

Contract Length:

16 Month(s)

Salary Band:

Band 6

External Application Deadline Date:

May 16, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.