Lead, Departure Control Systems | Unlimited Travel Perks

Flair Airlines Ltd.; Toronto; Presencial; CAD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited travel perks

Comprehensive benefits package

Employer-matched retirement plan

Competitive salary

Descripción de la vacante

Flair Airlines in Toronto is seeking a Supervisor, Departure Control Systems to lead the Departure Control Coordinators, ensuring accurate passenger processing and compliant flight close-out in a 24/7 operation.

You will oversee data integrity, coordinate with IT and Airports, and mentor DCCs while maintaining high standards of safety and service. This on-site role requires rotating shifts and strong leadership.

Formación

• Post-secondary education in aviation management, airline operations, security, regulatory affairs, business administration or equivalent preferred.
• Minimum three years in airline operations, airport operations, or departure control preferred.
• Strong knowledge of APIS workflows, government responses, and regulatory requirements.
• Experience with departure control systems, passenger processing, and flight close-out.

Responsabilidades

• Provide direct day-of leadership for Departure Control Coordinators and manage workloads.
• Escalate DCS, APIS, and government-messaging issues and coordinate resolutions.
• Ensure data accuracy and regulatory compliance for passenger and crew movements.
• Coordinate outages and ensure business-continuity procedures are followed.
• Lead training, onboarding, and cross-training of DCCs and PRCs.
• Maintain procedures, checklists, and escalation pathways for DCS operations.
• Oversee data integrity and system health across Airline Choice interfaces.

Conocimientos

Leadership

APIS workflows

DCS operations

Regulatory compliance

Communication

Problem solving

Multi-tasking

On-site work

Technical aptitude

Educación

Post-secondary aviation/airline operations education

Herramientas

Airline Choice

Amelia

NavBlue NOC

Descripción del empleo

Flair Airlines in Toronto is seeking a Supervisor, Departure Control Systems to lead the Departure Control Coordinators, ensuring accurate passenger processing and compliant flight close-out in a 24/7 operation.

You will oversee data integrity, coordinate with IT and Airports, and mentor DCCs while maintaining high standards of safety and service. This on-site role requires rotating shifts and strong leadership.